Nursing homes › New York › Highlands Living Center
500 Hahnemann Trail, Pittsford, NY 14534 · 5853831700 · 122 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 3.55 (New York median: 3.49). RN hours: 0.45. Weekend total: 3.01. Nursing staff turnover: 60%.
All-time on record: 19 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-05-28 | Respond appropriately to all alleged violations. | D | complaint | Deficient, Provider has no plan of correction |
| 2025-02-19 | Respond appropriately to all alleged violations. | E | Health | corrected 2025-04-15 |
| 2025-02-19 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2025-04-15 |
| 2025-02-19 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-04-15 |
| 2025-02-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-04-15 |
| 2025-02-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-04-15 |
| 2025-02-19 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-04-15 |
| 2025-02-19 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-04-15 |
| 2025-02-19 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-15 |
| 2023-06-09 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2023-07-26 |
| 2023-06-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-08-24 |
| 2023-06-09 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E | Health | corrected 2023-07-26 |
| 2023-06-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2023-07-26 |
| 2023-06-09 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-07-26 |
| 2023-06-09 | Provide or obtain dental services for each resident. | D | Health | corrected 2023-07-26 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BUSARI, SAMUEL | Corporate Officer | Individual | NOT APPLICABLE | since 07/14/2021 |
| GARRETT, ELIZABETH | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| HALL, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| LATELLA, ROBERT | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| MAGEE, ROBBIE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| MCCANN, ROBERT | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2012 |
| RIORDAN, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| VANSTRYDONCK, GERALD | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| YALE, ELIZABETH | Corporate Officer | Individual | NOT APPLICABLE | since 07/31/2023 |
| STRONG PARTNERS HEALTHSYSTEM, INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/16/1995 |
| BUSARI, SAMUEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/14/2021 |
| NICHOLAS, NIRMALA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/07/2003 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335786. Corrections: data@carerecords.org.