Nursing homes › Texas › Hill Country Heights
810 Industrial Ave, Copperas Cove, TX 76522 · 2545479552 · 96 certified beds
Per CMS filings, this facility is affiliated with Touchstone Communities, a group operating 25 facilities in 1 states. Group record: average rating 2.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $696,390 in federal fines. This facility rates above its group average (2.9/5).
Total nurse staffing: 3.48 (Texas median: 3.27). RN hours: 0.44. Weekend total: 3.05. Nursing staff turnover: 42%.
All-time on record: 23 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-06-15 |
| 2026-05-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-06-15 |
| 2026-05-21 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-06-15 |
| 2026-05-21 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2026-06-15 |
| 2025-12-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | complaint | corrected 2025-12-09 |
| 2025-03-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-04-11 |
| 2025-03-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-11 |
| 2025-03-20 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | C | Health | corrected 2025-04-11 |
| 2024-06-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-06-24 |
| 2024-01-31 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2024-03-11 |
| 2024-01-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-03-11 |
| 2024-01-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-03-11 |
| 2024-01-31 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-03-11 |
| 2024-01-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-11 |
| 2024-01-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-03-11 |
| 2024-01-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-03-11 |
| 2024-01-31 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-03-11 |
| 2024-01-31 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2024-03-11 |
| 2023-10-12 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | complaint | corrected 2023-10-27 |
| 2023-10-12 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2023-10-27 |
| 2023-09-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2023-10-13 |
| 2023-09-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2023-10-13 |
| 2023-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2023-10-13 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-23 | Fine | $12,356 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| APOLINAR, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2015 |
| CONTRERAS, TERRI | Corporate Officer | Individual | NOT APPLICABLE | since 04/29/2019 |
| TOUCHSTONE STRATEGIES - COPPERAS COVE, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2024 |
| TOMPKINS, JEFFERY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/19/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675536. Corrections: data@carerecords.org.