Nursing homes › Missouri › Saint Louis › Hillside Health Care Center
1265 Mclaran Avenue, Saint Louis, MO 63147 · (314) 388-4121 · 208 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 34 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $5,105,230 in federal fines.
Total nurse staffing: 2.46 (Missouri median: 3.36). RN hours: 0.08. Weekend total: 2.10. Nursing staff turnover: 60%.
All-time on record: 103 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-05-21 |
| 2026-04-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-05-05 |
| 2026-04-24 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | J | complaint | corrected 2026-06-06 |
| 2026-04-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-06-06 |
| 2026-04-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2026-06-06 |
| 2026-04-24 | Provide safe, appropriate pain management for a resident who requires such services. | G | Health | corrected 2026-06-06 |
| 2026-04-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2026-06-06 |
| 2026-04-24 | Honor the resident's right to manage his or her financial affairs. | E | Health | corrected 2026-06-06 |
| 2026-04-24 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Health | corrected 2026-06-06 |
| 2026-04-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-06-23 |
| 2026-04-24 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | corrected 2026-06-06 |
| 2026-04-24 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-06-06 |
| 2026-04-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-06-23 |
| 2026-04-24 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2026-06-23 |
| 2026-04-24 | Honor the resident's right to choose his or her attending physician. | D | complaint | corrected 2026-06-06 |
| 2026-04-24 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Health | corrected 2026-06-06 |
| 2026-04-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-06-06 |
| 2026-04-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-06-06 |
| 2026-04-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-06-06 |
| 2026-04-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-06-06 |
| 2026-04-24 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-06-06 |
| 2026-04-24 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2026-06-06 |
| 2026-04-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-06-23 |
| 2026-04-24 | Provide or obtain dental services for each resident. | D | Health | corrected 2026-06-06 |
| 2026-04-24 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-06-06 |
| 2026-03-26 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | complaint | corrected 2026-03-30 |
| 2026-03-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-03-30 |
| 2026-03-26 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-03-30 |
| 2025-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-03-26 |
| 2025-03-20 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2025-03-26 |
| 2025-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-26 |
| 2025-02-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-03-26 |
| 2025-02-06 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2025-03-26 |
| 2025-02-06 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2025-03-03 |
| 2025-02-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-26 |
| 2025-02-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-03 |
| 2025-02-06 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-03-03 |
| 2024-11-05 | Put firmly secured handrails on each side of hallways. | F | complaint | corrected 2024-11-26 |
| 2024-11-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-11-26 |
| 2024-11-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-11-26 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-26 | Fine | $62,092 |
| 2026-03-26 | Payment Denial | 10 days payment denial |
| 2025-02-06 | Fine | $11,492 |
| 2024-07-16 | Fine | $95,096 |
| 2024-07-16 | Payment Denial | 9 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RELIANT CARE GROUP LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 09/15/2025 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 09/15/2025 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 09/15/2025 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/15/2025 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/15/2025 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2025 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2025 |
| MARTIN, ODETTE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2025 |
How to cite this page: CareRecords, “Hillside Health Care Center — compliance, penalty and ownership record” (CCN 265585), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/hillside-health-care-center-saint-louis-mo/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265585. Corrections: data@carerecords.org.