Nursing homes › Pennsylvania › Ivory Wellness Center
2004 Old Arch Road, Norristown, PA 19401 · 6102770380 · 120 certified beds
Per CMS filings, this facility is affiliated with Paramount Care Centers, a group operating 10 facilities in 2 states. Group record: average rating 3.3/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $476,469 in federal fines. This facility rates below its group average (3.3/5).
Total nurse staffing: 3.62 (Pennsylvania median: 3.63). RN hours: 0.54. Weekend total: 3.33. Nursing staff turnover: 37%.
All-time on record: 68 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-18 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2026-03-11 |
| 2025-12-11 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-01-20 |
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-12-23 |
| 2025-12-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-12-23 |
| 2025-12-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-12-23 |
| 2025-12-03 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2025-12-23 |
| 2025-12-03 | Keep all essential equipment working safely. | D | Health | corrected 2025-12-23 |
| 2024-10-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-12-02 |
| 2024-10-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-12-02 |
| 2024-10-31 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Health | corrected 2024-12-02 |
| 2024-10-31 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-02 |
| 2024-10-31 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2024-12-02 |
| 2024-10-31 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2024-12-02 |
| 2024-09-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-10-02 |
| 2024-09-10 | Keep all essential equipment working safely. | F | complaint | corrected 2024-10-02 |
| 2024-09-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | complaint | corrected 2024-10-02 |
| 2024-09-10 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | complaint | corrected 2024-10-01 |
| 2024-07-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-08-30 |
| 2024-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-08-30 |
| 2024-07-30 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-08-30 |
| 2024-07-30 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-08-30 |
| 2024-07-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-08-30 |
| Date | Type | Amount |
|---|---|---|
| 2024-01-22 | Fine | $25,324 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CZERMEK, MICHAEL | 5% Or Greater Direct Ownership Interest | Individual | 25% | since 05/01/2025 |
| KRAUS, ABRAHAM | 5% Or Greater Direct Ownership Interest | Individual | 67% | since 05/01/2025 |
| PARAMOUNT CARE CENTERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2025 |
| PEAKE, LORENA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| REICH, SAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 395446. Corrections: data@carerecords.org.