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Nursing homesMissouri › Jackson Creek Post Acute

Jackson Creek Post Acute

3980 South Jackson Drive, Independence, MO 64057 · 8167951433 · 120 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates below its group average (2.8/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.36 (Missouri median: 3.36). RN hours: 0.21. Weekend total: 2.97. Nursing staff turnover: 55%.

Inspection deficiencies

All-time on record: 39 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-01-22Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DcomplaintPast Non-Compliance
2025-12-05Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-01-12
2025-12-05Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2026-01-12
2025-12-05Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. EHealthcorrected 2026-01-12
2025-12-05Provide and implement an infection prevention and control program. EHealthcorrected 2026-01-12
2025-12-05Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. EHealthcorrected 2026-01-12
2025-12-05Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2026-01-12
2025-12-05Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2026-01-12
2025-12-05Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2026-01-12
2025-12-05Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2026-01-12
2025-12-05Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2026-01-12
2025-12-05Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2026-01-12
2025-12-05Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. DHealthcorrected 2026-01-12
2025-04-10Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-05-29
2025-04-10Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-29
2025-04-10Provide safe, appropriate dialysis care/services for a resident who requires such services. Dcomplaintcorrected 2025-05-29
2025-04-10Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-05-29
2024-10-31Provide safe, appropriate dialysis care/services for a resident who requires such services. Jcomplaintcorrected 2024-12-03
2024-10-31Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2024-12-03
2024-05-07Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-06-15
2024-05-07Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2024-06-15
2024-05-07Ensure services provided by the nursing facility meet professional standards of quality. EHealthcorrected 2024-06-15
2024-05-07Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2024-06-15
2024-05-07Have a policy regarding use and storage of foods brought to residents by family and other visitors. EHealthcorrected 2024-06-15
2024-05-07Provide and implement an infection prevention and control program. EHealthcorrected 2024-06-15
2024-05-07PASARR screening for Mental disorders or Intellectual Disabilities Dcomplaintcorrected 2024-06-15
2024-05-07Provide activities to meet all resident's needs. DHealthcorrected 2024-06-15
2024-05-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-06-15
2024-05-07Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2024-06-15
2024-05-07Provide care or services that was trauma informed and/or culturally competent. DHealthcorrected 2024-06-15
2024-05-07Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2024-06-15
2024-05-07Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. DHealthcorrected 2024-06-15

Federal penalties

DateTypeAmount
2024-10-31Fine$29,186

Ownership & control records (CMS filings)

NameRoleType%Since
BLUEBIRD MASTER TENANT LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 08/02/2023
PACS GROUP, INC.Indirect Ownership InterestOrganizationNOT APPLICABLEsince 08/02/2023
PACS HOLDINGS, LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 08/02/2023
PROVIDENCE GROUP INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 08/02/2023
HANCOCK, MARKIndirect Ownership InterestIndividualNOT APPLICABLEsince 08/02/2023
MURRAY, JASONIndirect Ownership InterestIndividualNOT APPLICABLEsince 08/02/2023
HANCOCK, MARKCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2024
MURRAY, JASONCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2024
APT, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
JERGENSEN, JOSHUACorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MITCHELL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
APT, FREDERICKOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2024
BUSHMAN, MATTHEWOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/25/2025
ENRIQUEZ, SOLOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
JERGENSEN, JOSHUAOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2024
LACHANCE, HARRISOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2024
MARTIN, DOMINIQUEOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/27/2024
MITCHELL, JOHNOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2024

Compare nearby (Jackson County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265820. Corrections: data@carerecords.org.