Nursing homes › Missouri › Sunterra Springs Independence
19200 E 37Th Terrace S, Independence, MO 64057 · 8163353008 · 38 certified beds
Per CMS filings, this facility is affiliated with Sunterra Springs, a group operating 4 facilities in 2 states. Group record: average rating 3.5/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $125,444 in federal fines. This facility rates above its group average (3.5/5).
Total nurse staffing: 4.11 (Missouri median: 3.36). RN hours: 0.97. Weekend total: 3.57. Nursing staff turnover: 65%.
All-time on record: 22 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-02-10 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2025-03-27 |
| 2025-02-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Health | corrected 2025-03-27 |
| 2025-02-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-03-27 |
| 2024-12-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-01-15 |
| 2023-12-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2023-12-02 |
| 2023-06-08 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-07-21 |
| 2023-06-08 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-07-21 |
| 2023-06-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Health | corrected 2023-07-21 |
| 2023-06-08 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Health | corrected 2023-07-21 |
| 2023-06-08 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2023-07-21 |
| 2023-06-08 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Health | corrected 2023-07-21 |
| 2023-06-08 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2023-07-21 |
| 2023-06-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-07-21 |
| 2023-06-08 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-07-21 |
| 2023-06-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-07-21 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RMC ENTERPRISES LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| BALL VENTURES LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| BV OPERATIONS LLC. | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| BV PAC HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| DLB LEGACY LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| RMCE OPERATIONS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/15/2026 |
| BALL, ALLEN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BALL, CONNIE | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTE, NATHAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/28/2025 |
| BANGERTER, DEE | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, EDWARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, JOHNATHAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2025 |
| SHRADER, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/28/2025 |
| BANGERTE, NATHAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, EDWARD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| BANGERTER, JOHNATHAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| DARBY, MEGAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| GATHERUM, JASON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| HANSEN, KENT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/12/2025 |
| NEVES, COURTNEY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| OWENS, JON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/12/2025 |
| SNOWBALL, KELLY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| GATHERUM, JASON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| STEPHENS, ELENA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/09/2025 |
| STEVENS, GARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265864. Corrections: data@carerecords.org.