Nursing homes › West Virginia › Keyser Healthcare Center
135 Southern Drive, Keyser, WV 26726 · 3047883415 · 122 certified beds
Per CMS filings, this facility is affiliated with Communicare Health, a group operating 120 facilities in 6 states. Group record: average rating 3.0/5, 15 abuse citation icons, 5 facilities on the Special Focus list, $4,999,015 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.66 (West Virginia median: 3.49). RN hours: 0.82. Weekend total: 3.09. Nursing staff turnover: 53%.
All-time on record: 49 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Health | corrected 2026-01-12 |
| 2025-11-26 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2026-01-12 |
| 2025-11-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-01-12 |
| 2025-11-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-01-12 |
| 2025-11-26 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-01-12 |
| 2025-11-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2026-01-12 |
| 2025-11-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-01-12 |
| 2025-11-26 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | D | Health | corrected 2026-01-12 |
| 2025-11-26 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-01-12 |
| 2025-11-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-12 |
| 2025-11-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-01-12 |
| 2025-11-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-01-12 |
| 2025-11-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-01-12 |
| 2024-01-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2024-01-30 |
| 2024-01-10 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2024-01-30 |
| 2024-01-10 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2024-01-30 |
| 2024-01-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Dispose of garbage and refuse properly. | D | Health | corrected 2024-01-30 |
| 2024-01-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-01-30 |
| Date | Type | Amount |
|---|---|---|
| 2025-11-26 | Fine | $35,045 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GROVES, DONNA | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| ROMEO, DOMINIC | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2023 |
| STOLTZ, CHARLES | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| WILHEIM, RONALD | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| SOUTHERN MGT CO., LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2022 |
| BOKIL, HARSHAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| GROVES, DONNA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/14/2023 |
| ROMEO, DOMINIC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2023 |
| SMELTZER, MARK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/10/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515122. Corrections: data@carerecords.org.