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Nursing homesMassachusetts › Lanessa Extended Care

Lanessa Extended Care

751 School Street, Webster, MA 01570 · 5089491334 · 96 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Athena Healthcare Systems, a group operating 24 facilities in 3 states. Group record: average rating 1.6/5, 5 abuse citation icons, 2 facilities on the Special Focus list, $2,017,826 in federal fines. This facility rates below its group average (1.6/5).

See all 24 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.06 (Massachusetts median: 3.71). RN hours: 0.53. Weekend total: 2.86. Nursing staff turnover: 25%.

Inspection deficiencies

All-time on record: 71 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-01-21Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-01-12
2025-06-10Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-07-01
2025-06-10Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-07-01
2025-02-03Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. FHealthcorrected 2025-02-28
2025-02-03Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. FHealthcorrected 2025-02-28
2025-02-03Ensure each resident receives an accurate assessment. EHealthcorrected 2025-02-28
2025-02-03Ensure that residents are free from significant medication errors. EHealthcorrected 2025-02-28
2025-02-03Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2025-02-28
2025-02-03Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-02-28
2025-02-03Give the resident's representative the ability to exercise the resident's rights. DHealthcorrected 2025-02-28
2025-02-03Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-02-28
2025-02-03Honor the resident's right to organize and participate in resident/family groups in the facility. DHealthcorrected 2025-02-28
2025-02-03Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-02-28
2025-02-03Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. DHealthcorrected 2025-02-28
2025-02-03Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2025-02-28
2025-02-03Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2025-02-28
2025-02-03Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-02-28
2025-02-03Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2025-02-28
2025-02-03Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. DHealthcorrected 2025-02-28
2025-02-03Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. DHealthcorrected 2025-02-28
2025-02-03Ensure each resident must receive and the facility must provide necessary behavioral health care and services. DHealthcorrected 2025-02-28
2025-02-03Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2025-02-28
2025-02-03Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2025-02-28
2025-02-03Provide and implement an infection prevention and control program. DHealthcorrected 2025-02-28
2025-02-03Post nurse staffing information every day. CHealthcorrected 2025-02-28
2025-02-03Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. BHealthcorrected 2025-02-28
2024-04-03Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Dcomplaintcorrected 2024-04-24
2024-04-03Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2024-04-24
2024-04-03Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-04-26
2024-04-03Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-04-24
2024-04-03Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Dcomplaintcorrected 2024-04-26
2023-11-08Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. GHealthcorrected 2023-12-19
2023-11-08Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. FHealthcorrected 2023-11-21
2023-11-08Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. FHealthcorrected 2023-11-21
2023-11-08Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. EHealthcorrected 2024-01-21
2023-11-08Provide and implement an infection prevention and control program. EHealthcorrected 2023-11-21
2023-11-08Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2023-11-21
2023-11-08Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-11-21
2023-11-08Observe each nurse aide's job performance and give regular training. DHealthcorrected 2024-01-21
2023-11-08Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2023-11-21

Federal penalties

DateTypeAmount
2023-11-08Fine$119,962

Ownership & control records (CMS filings)

NameRoleType%Since
ATHENA HEALTH CARE SYSTEMS MA III LLC5% Or Greater Direct Ownership InterestOrganization100%since 06/01/2014
CHAKALOS-SANTILLI, VALERIE5% Or Greater Indirect Ownership InterestIndividual6%since 06/01/2014
CURTIS, DIANE5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 06/01/2014
MOSIER, MICHAEL5% Or Greater Indirect Ownership InterestIndividual7%since 06/01/2014
SANTILLI, LAWRENCE5% Or Greater Indirect Ownership InterestIndividual62%since 10/03/2019
SANTILLI, LAWRENCECorporate OfficerIndividualNOT APPLICABLEsince 10/03/2019
ATHENA HEALTH CARE ASSOCIATES, INC.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 06/01/2014

Compare nearby (Worcester County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225395. Corrections: data@carerecords.org.