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Nursing homesCalifornia › Lassen Nursing & Rehabilitation Center

Lassen Nursing & Rehabilitation Center

2005 River Street, Susanville, CA 96130 · (530) 257-5341 · 96 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★☆☆☆ 2/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Cambridge Healthcare Services, a group operating 32 facilities in 1 state. Group record: average rating 2.5/5, 1 abuse citation icon, 1 facility on the Special Focus list, $1,079,057 in federal fines. This facility rates below its group average (2.5/5).

See all 32 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.65 (California median: 4.24). RN hours: 0.72. Weekend total: 2.89. Nursing staff turnover: 60%.

Inspection deficiencies

All-time on record: 61 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-07-15
2026-06-25Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. EHealthcorrected 2026-07-15
2026-06-25Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. EHealthcorrected 2026-07-15
2026-06-25Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. EHealthcorrected 2026-07-15
2026-06-25Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-07-15
2026-06-25Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2026-07-15
2026-06-25Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-07-15
2026-06-25Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2026-07-15
2026-06-25Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. DHealthcorrected 2026-07-15
2026-06-25Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. DHealthcorrected 2026-07-15
2026-06-25Keep all essential equipment working safely. DHealthcorrected 2026-07-15
2026-06-10Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Ecomplaintcorrected 2026-06-16
2026-05-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-06-09
2026-04-08Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2026-04-16
2026-02-04Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Dcomplaintcorrected 2026-02-09
2025-09-12Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-09-25
2025-09-12Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Ecomplaintcorrected 2025-09-25
2025-09-12Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Ecomplaintcorrected 2025-09-25
2025-09-12Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2025-09-25
2025-09-12Assess the resident when there is a significant change in condition Dcomplaintcorrected 2025-09-25
2025-09-12Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-09-25
2025-09-12Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Dcomplaintcorrected 2025-09-25
2025-07-17Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-07-30
2025-07-17Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2025-07-30
2025-07-17Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-07-30
2025-07-17Develop, implement, and/or maintain an effective training program for all new and existing staff members. Dcomplaintcorrected 2025-07-30
2025-04-17Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Ecomplaintcorrected 2025-04-30
2025-04-17Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-04-30
2025-04-17Make sure that a working call system is available in each resident's bathroom and bathing area. Ecomplaintcorrected 2025-04-30
2025-04-17Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-04-30
2024-10-24Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. EHealthcorrected 2024-11-11
2024-10-24Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2024-11-11
2024-10-24Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-11-11
2024-10-24Provide and implement an infection prevention and control program. EHealthcorrected 2024-11-11
2024-10-24Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2024-11-11
2024-10-24Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2024-11-11
2024-10-24Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2024-11-11
2024-10-24Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-11-11
2024-10-24Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2024-11-11
2024-10-24Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. DHealthcorrected 2024-11-11

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
CRESCENT FACILITIES OPERATIONS LLC5% Or Greater Direct Ownership InterestOrganization100%since 12/19/2006
BERING PROPERTIES LLC5% Or Greater Indirect Ownership InterestOrganization6%since 02/01/2007
JENMAX ENTERPRISES LLC5% Or Greater Indirect Ownership InterestOrganization23%since 02/01/2007
JK-CSH JV LLC5% Or Greater Indirect Ownership InterestOrganization12%since 11/01/2006
MANHATTAN FIVE PARTNERS LLC5% Or Greater Indirect Ownership InterestOrganization7%since 11/01/2006
WIN WIN ENTERPRISES, LLC5% Or Greater Indirect Ownership InterestOrganization35%since 02/01/2007
BH ALLIANCEIndirect Ownership InterestOrganizationNOT APPLICABLEsince 11/01/2006
THE JACOB WINTNER TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 11/01/2006
THE WINTNER LIVING TRUST DATED 7/08/1992Indirect Ownership InterestOrganizationNOT APPLICABLEsince 02/01/2007
WINTNER, JACOBIndirect Ownership InterestIndividualNOT APPLICABLEsince 02/01/2007
BRETSCH, GREGORYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/25/2019
FITZGERALD, LORRIEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/04/2024
SMEDRA, IRACorporate OfficerIndividualNOT APPLICABLEsince 02/01/2007
WINTNER, JACOBCorporate OfficerIndividualNOT APPLICABLEsince 02/01/2007
CAMBRIDGE HEALTHCARE SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 04/01/2014
BRETSCH, GREGORYOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/25/2019
BUTENKO, JULIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/24/2023
CAPELA, HEIDIOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/03/2023
FITZGERALD, LORRIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/04/2024
HASSELL, LANCEOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/25/2022
LUTZ, LINDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2012
SALAZAR, PAULINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/14/2020
SHARMA, AISHWARYAOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/01/2025
SMEDRA, IRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2007
SWARTZ, MELISSAOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/02/2019

How to cite this page: CareRecords, “Lassen Nursing & Rehabilitation Center — compliance, penalty and ownership record” (CCN 056231), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/lassen-nursing-rehabilitation-center-susanville-ca/

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056231. Corrections: data@carerecords.org.