Nursing homes › California › Lassen Nursing & Rehabilitation Center
2005 River Street, Susanville, CA 96130 · 5302575341 · 96 certified beds
Per CMS filings, this facility is affiliated with Cambridge Healthcare Services, a group operating 32 facilities in 1 states. Group record: average rating 2.5/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $1,091,988 in federal fines. This facility rates below its group average (2.5/5).
Total nurse staffing: 3.65 (California median: 4.24). RN hours: 0.72. Weekend total: 2.89. Nursing staff turnover: 60%.
All-time on record: 57 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-09 |
| 2026-04-08 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-04-16 |
| 2026-02-04 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | complaint | corrected 2026-02-09 |
| 2025-09-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-09-25 |
| 2025-09-12 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | complaint | corrected 2025-09-25 |
| 2025-09-12 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | complaint | corrected 2025-09-25 |
| 2025-09-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-09-25 |
| 2025-09-12 | Assess the resident when there is a significant change in condition | D | complaint | corrected 2025-09-25 |
| 2025-09-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-09-25 |
| 2025-09-12 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2025-09-25 |
| 2025-07-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-07-30 |
| 2025-07-17 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-07-30 |
| 2025-07-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-07-30 |
| 2025-07-17 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | complaint | corrected 2025-07-30 |
| 2025-04-17 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2025-04-30 |
| 2025-04-17 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-04-30 |
| 2025-04-17 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | complaint | corrected 2025-04-30 |
| 2025-04-17 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-04-30 |
| 2024-10-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2024-11-11 |
| 2024-10-24 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-11-11 |
| 2024-10-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-11-11 |
| 2024-10-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-11-11 |
| 2024-10-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-11-11 |
| 2024-10-24 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-11-11 |
| 2024-10-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-11-11 |
| 2024-10-24 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-11-11 |
| 2024-10-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-11-11 |
| 2024-10-24 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Health | corrected 2024-11-11 |
| 2024-07-31 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | complaint | corrected 2024-08-08 |
| 2024-05-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | complaint | corrected 2024-05-29 |
| 2024-05-21 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-05-29 |
| 2024-05-21 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2024-05-29 |
| 2024-05-21 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-05-29 |
| 2024-05-21 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | complaint | corrected 2024-05-29 |
| 2024-05-21 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | complaint | corrected 2024-05-29 |
| 2024-05-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | complaint | corrected 2024-05-29 |
| 2024-05-21 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2024-05-29 |
| 2024-04-04 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | complaint | corrected 2024-05-02 |
| 2024-04-04 | Ensure each resident receives an accurate assessment. | E | complaint | corrected 2024-04-29 |
| 2024-04-04 | Provide or obtain dental services for each resident. | E | complaint | corrected 2024-05-03 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CRESCENT FACILITIES OPERATIONS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/19/2006 |
| BERING PROPERTIES LLC | 5% Or Greater Indirect Ownership Interest | Organization | 6% | since 02/01/2007 |
| JENMAX ENTERPRISES LLC | 5% Or Greater Indirect Ownership Interest | Organization | 23% | since 02/01/2007 |
| JK-CSH JV LLC | 5% Or Greater Indirect Ownership Interest | Organization | 12% | since 11/01/2006 |
| MANHATTAN FIVE PARTNERS LLC | 5% Or Greater Indirect Ownership Interest | Organization | 7% | since 11/01/2006 |
| WIN WIN ENTERPRISES, LLC | 5% Or Greater Indirect Ownership Interest | Organization | 35% | since 02/01/2007 |
| BH ALLIANCE | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/01/2006 |
| THE JACOB WINTNER TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/01/2006 |
| THE WINTNER LIVING TRUST DATED 7/08/1992 | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2007 |
| WINTNER, JACOB | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2007 |
| BRETSCH, GREGORY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/25/2019 |
| FITZGERALD, LORRIE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/04/2024 |
| SMEDRA, IRA | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2007 |
| WINTNER, JACOB | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2007 |
| CAMBRIDGE HEALTHCARE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2014 |
| BRETSCH, GREGORY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/25/2019 |
| BUTENKO, JULIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/24/2023 |
| CAPELA, HEIDI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/03/2023 |
| FITZGERALD, LORRIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/04/2024 |
| HASSELL, LANCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/25/2022 |
| LUTZ, LINDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2012 |
| SALAZAR, PAULINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/14/2020 |
| SHARMA, AISHWARYA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2025 |
| SMEDRA, IRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2007 |
| SWARTZ, MELISSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/02/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056231. Corrections: data@carerecords.org.