Nursing homes › North Carolina › Life Care Center of Banner Elk
185 Norwood Hollow Road, Banner Elk, NC 28604 · 8288985136 · 118 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 3.18 (North Carolina median: 3.53). RN hours: 0.41. Weekend total: 2.96. Nursing staff turnover: 18%.
All-time on record: 7 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-08-22 |
| 2025-08-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-08-22 |
| 2025-08-06 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-22 |
| 2024-08-21 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-09-12 |
| 2024-08-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | corrected 2024-09-12 |
| 2024-08-21 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2024-09-12 |
| 2023-05-24 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2023-06-12 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 08/24/2015 |
| PRESTON, FORREST | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/24/2015 |
| KILPATRICK, LYNN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 12/18/2013 |
| LAWS, BRANDY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/20/2025 |
| SOLOMON, JENNIFER | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2019 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 09/30/2015 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 09/30/2015 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 09/30/2015 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/30/2015 |
| DEVELOPERS INVESTMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/24/2015 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/30/2015 |
| BARKER, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2022 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| KILPATRICK, LYNN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/18/2013 |
| LAWS, BRANDY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/20/2025 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| SOLOMON, JENNIFER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2019 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345203. Corrections: data@carerecords.org.