Nursing homes › Tennessee › Life Care Center of Cleveland
3530 Keith St Nw, Cleveland, TN 37311 · (423) 476-3254 · 142 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 300 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 15 abuse citation icons, 3 facilities on the Special Focus list, $3,464,555 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.73 (Tennessee median: 3.64). RN hours: 0.70. Weekend total: 3.16. Nursing staff turnover: 33%.
In the downloaded CMS dataset: 16 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-01-16 |
| 2025-12-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-01-16 |
| 2025-12-17 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-01-16 |
| 2025-12-17 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-01-16 |
| 2025-12-17 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-01-16 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FLETCHER, TODD | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Corporate Director | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ZIEGLER, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 09/18/2001 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| FLETCHER, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 11/02/2020 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/08/2018 |
| PRESTON, FORREST | Corporate Officer | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/21/2000 |
| ZIEGLER, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/1985 |
How to cite this page: CareRecords, “Life Care Center of Cleveland — compliance, penalty and ownership record” (CCN 445244), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/life-care-center-of-cleveland-cleveland-tn/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445244. Corrections: data@carerecords.org.