Nursing homes › Arizona › Phoenix › Life Care Center of Paradise Valley
4065 East Bell Road, Phoenix, AZ 85032 · (602) 867-0212 · 210 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 139 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 15 abuse citation icons, 3 facilities on the Special Focus list, $3,464,555 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.75 (Arizona median: 3.76). RN hours: 0.61. Weekend total: 3.21. Nursing staff turnover: 25%.
In the downloaded CMS dataset: 25 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-07-27 |
| 2026-06-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | Past Non-Compliance |
| 2026-02-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-04-20 |
| 2026-02-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-20 |
| 2025-06-19 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-07-18 |
| 2024-08-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-09-26 |
| 2024-07-18 | Plan the resident's discharge to meet the resident's goals and needs. | E | complaint | corrected 2024-08-23 |
| 2024-07-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-08-23 |
| 2024-07-18 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-08-23 |
| 2024-07-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-08-23 |
| 2024-07-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-08-23 |
| 2024-07-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-08-23 |
| 2024-07-18 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2024-08-23 |
| 2024-07-18 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-08-23 |
| 2024-06-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-07-12 |
| 2024-05-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-07-05 |
| 2024-02-14 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-04-06 |
| 2024-02-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-04-06 |
| 2024-02-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-04-06 |
| 2024-02-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-04-06 |
| 2024-02-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-04-06 |
| 2024-01-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-01-22 |
| 2023-11-08 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2023-12-22 |
| 2023-11-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-12-22 |
| 2023-11-08 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2023-12-22 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FLETCHER, TODD | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Corporate Director | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ZIEGLER, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 09/18/2001 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| FLETCHER, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 11/02/2020 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/08/2018 |
| PRESTON, FORREST | Corporate Officer | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/21/2000 |
| ZIEGLER, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/1994 |
How to cite this page: CareRecords, “Life Care Center of Paradise Valley — compliance, penalty and ownership record” (CCN 035146), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/life-care-center-of-paradise-valley-phoenix-az/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035146. Corrections: data@carerecords.org.