Nursing homes › Texas › Life Care Center of Plano
3800 W Park Blvd, Plano, TX 75075 · 9726121700 · 120 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 3.76 (Texas median: 3.27). RN hours: 0.48. Weekend total: 3.33. Nursing staff turnover: 42%.
All-time on record: 21 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-04-24 |
| 2026-01-14 | Ensure the activities program is directed by a qualified professional. | D | complaint | corrected 2026-02-13 |
| 2025-04-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-03-31 |
| 2025-04-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-05-16 |
| 2025-04-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-05-16 |
| 2025-04-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-05-16 |
| 2025-04-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-16 |
| 2025-04-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-05-16 |
| 2025-04-24 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-05-16 |
| 2025-04-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-05-16 |
| 2025-04-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-05-16 |
| 2024-11-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-09-09 |
| 2024-05-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-05-31 |
| 2024-05-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-05-31 |
| 2024-03-07 | Provide activities to meet all resident's needs. | E | complaint | corrected 2024-04-05 |
| 2024-03-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-04-05 |
| 2024-03-07 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2024-04-05 |
| 2023-01-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-03-03 |
| 2023-01-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-03-03 |
| 2023-01-19 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-03-03 |
| 2023-01-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-03-03 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-24 | Fine | $8,281 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 03/08/1989 |
| PRESTON, FORREST | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/08/1989 |
| NEWHOUSE, JOAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 12/29/2025 |
| PETTY, ANDREW | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/11/2026 |
| SCHMIDT, DEREK | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/01/2023 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/22/2000 |
| DEVELOPERS INVESTMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2017 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/07/1989 |
| PLANO SKILLED OPERATIONS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/08/1989 |
| BRAY, STEVEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/13/2020 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| NEWHOUSE, JOAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/29/2025 |
| PETTY, ANDREW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/11/2026 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| SCHMIDT, DEREK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2023 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 455864. Corrections: data@carerecords.org.