Nursing homes › Washington › Life Care Center of Richland
44 Goethals Drive, Richland, WA 99352 · 5099431117 · 104 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.82 (Washington median: 4.15). RN hours: 0.68. Weekend total: 3.08. Nursing staff turnover: 56%.
All-time on record: 73 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-05-27 |
| 2026-05-06 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D | complaint | corrected 2026-05-27 |
| 2026-01-15 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | complaint | corrected 2026-02-18 |
| 2026-01-15 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-02-18 |
| 2026-01-15 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2026-02-18 |
| 2025-12-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-01-02 |
| 2025-12-03 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-01-02 |
| 2025-12-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-01-02 |
| 2025-12-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2026-01-02 |
| 2025-08-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-09-02 |
| 2025-07-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Health | corrected 2025-08-20 |
| 2025-07-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-08-20 |
| 2025-07-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2025-08-20 |
| 2025-07-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-08-20 |
| 2025-07-23 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2025-08-20 |
| 2025-07-23 | Implement a program that monitors antibiotic use. | D | Health | corrected 2025-08-20 |
| 2025-03-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-08 |
| 2024-12-05 | Observe each nurse aide's job performance and give regular training. | E | complaint | corrected 2025-01-10 |
| 2024-12-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-01-10 |
| 2024-10-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-11-18 |
| 2024-10-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2024-11-18 |
| 2024-10-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-18 |
| 2024-10-11 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-11-18 |
| 2024-07-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-08-22 |
| 2024-07-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2024-08-22 |
| 2024-07-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-08-22 |
| 2024-07-17 | Respond appropriately to all alleged violations. | E | complaint | corrected 2024-08-22 |
| 2024-07-17 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Health | corrected 2024-08-22 |
| 2024-07-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Health | corrected 2024-08-22 |
| Date | Type | Amount |
|---|---|---|
| 2025-07-23 | Fine | $58,126 |
| 2023-09-13 | Fine | $51,610 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BUTNER, NANCY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/16/2018 |
| KRAMER, EMILY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/31/2024 |
| TRINNAMAN, MATTHEW | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/17/2024 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2006 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2006 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2006 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2005 |
| BUTNER, NANCY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/16/2018 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| KRAMER, EMILY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/31/2024 |
| LAY, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/06/2025 |
| SWANKER, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2022 |
| TRINNAMAN, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/17/2024 |
| WATSON, BROOKS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/07/2024 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2006 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 505070. Corrections: data@carerecords.org.