Nursing homes › Florida › Life Care Center of Winter Haven
1510 Cypress Gardens Blvd, Winter Haven, FL 33884 · 8633188646 · 177 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 3.80 (Florida median: 3.63). RN hours: 0.63. Weekend total: 3.45. Nursing staff turnover: 39%.
All-time on record: 22 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-02-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-03-22 |
| 2025-02-20 | Provide appropriate foot care. | E | Health | corrected 2025-03-22 |
| 2025-02-20 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-03-22 |
| 2025-02-20 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-03-22 |
| 2025-02-20 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-03-22 |
| 2025-02-20 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2025-03-22 |
| 2025-02-20 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-03-22 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-03-22 |
| 2025-02-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Health | corrected 2025-03-22 |
| 2025-02-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-03-22 |
| 2023-01-26 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | F | Health | corrected 2023-02-26 |
| 2023-01-26 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2023-02-26 |
| 2023-01-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-02-26 |
| 2023-01-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-02-26 |
| 2023-01-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-02-26 |
| 2023-01-26 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-02-26 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MENNEN, SARAH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/27/2023 |
| PRESTON, AARON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2018 |
| RAWLINSON, PAMELA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/06/2021 |
| FLETCHER, TODD | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Corporate Director | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ZIEGLER, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 09/18/2001 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| FLETCHER, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 11/02/2020 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| PRESTON, FORREST | Corporate Officer | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/22/2000 |
| ZIEGLER, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/03/1999 |
| CARLUCCI, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/26/2014 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/24/2017 |
| MENNEN, SARAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/27/2023 |
| PRESTON, AARON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2018 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/27/2024 |
| PRESTON, FORREST | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/03/1999 |
| RAWLINSON, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/06/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105792. Corrections: data@carerecords.org.