Nursing homes › Missouri › Loch Haven
701 Sunset Hills Dr, Macon, MO 63552 · 6603853113 · 100 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Government - County.
Total nurse staffing: 3.57 (Missouri median: 3.36). RN hours: 0.39. Weekend total: 3.20. Nursing staff turnover: 30%.
All-time on record: 32 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-21 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | complaint | corrected 2025-09-23 |
| 2025-08-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-09-23 |
| 2025-08-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Observe each nurse aide's job performance and give regular training. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2025-09-23 |
| 2025-08-11 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2025-09-23 |
| 2025-08-11 | Implement a program that monitors antibiotic use. | D | Health | corrected 2025-09-23 |
| 2025-08-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | Health | corrected 2025-09-23 |
| 2025-03-07 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2025-04-14 |
| 2024-03-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-04-01 |
| 2023-11-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-12-15 |
| 2023-11-02 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Health | corrected 2023-12-15 |
| 2023-11-02 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2023-12-15 |
| 2023-11-02 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2023-12-15 |
| 2023-11-02 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-12-15 |
| 2023-11-02 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-12-15 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-07 | Fine | $69,820 |
| 2024-03-12 | Fine | $8,021 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FREEMAN, BYRON | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2011 |
| HINSHAW, KELSEY | Corporate Director | Individual | NOT APPLICABLE | since 11/12/2012 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265200. Corrections: data@carerecords.org.