Nursing homes › Texas › Los Arcos Del Norte Care Center
11169 Sean Haggerty, El Paso, TX 79934 · 9158493000 · 124 certified beds
Per CMS filings, this facility is affiliated with Fundamental Healthcare, a group operating 67 facilities in 6 states. Group record: average rating 2.4/5, 6 abuse citation icons, 3 facilities on the Special Focus list, $2,196,040 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.31 (Texas median: 3.27). RN hours: 0.39. Weekend total: 3.08. Nursing staff turnover: 41%.
All-time on record: 72 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2025-09-15 |
| 2025-08-22 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-09-15 |
| 2025-08-22 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | complaint | corrected 2025-09-15 |
| 2025-08-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-09-15 |
| 2025-06-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-07-07 |
| 2025-06-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-07-07 |
| 2025-06-13 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-07-07 |
| 2025-03-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Provide training in compliance and ethics. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E | Health | corrected 2025-04-14 |
| 2025-03-14 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-04-14 |
| 2025-03-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-04-14 |
| 2025-03-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-04-14 |
| 2025-03-14 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-04-14 |
| 2025-03-14 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-14 |
| 2025-02-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-03-03 |
| 2025-02-03 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | complaint | corrected 2025-03-03 |
| 2025-02-03 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-03-03 |
| 2025-02-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-03-03 |
| 2025-02-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-03 |
| 2025-02-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-03-03 |
| 2024-08-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-09-13 |
| 2024-08-23 | Hire a qualified full-time social worker in a facility with more than 120 beds. | C | complaint | corrected 2024-09-13 |
| 2024-07-11 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2024-07-12 |
| 2024-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-06-07 |
| 2024-05-22 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-06-07 |
| 2024-05-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-06-07 |
| 2024-04-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-04-19 |
| 2024-04-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-02-21 |
| 2024-04-05 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-04-19 |
| 2023-12-08 | Ensure each resident receives an accurate assessment. | E | complaint | corrected 2024-01-05 |
| Date | Type | Amount |
|---|---|---|
| 2026-05-21 | Fine | $14,130 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ANSON HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2019 |
| HAYNES, KAY | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2019 |
| REGENCY IHS OF EL PASO | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2019 |
| LONG, JONATHAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/17/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676283. Corrections: data@carerecords.org.