Nursing homes › Florida › Lourdes-Noreen Mckeen Residence for Geriatric Care
315 S Flagler Dr, West Palm Beach, FL 33401 · 5616558544 · 132 certified beds
Per CMS filings, this facility is affiliated with Carmelite Sisters for the Aged & Infirm, a group operating 9 facilities in 8 states. Group record: average rating 2.8/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $430,414 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 3.98 (Florida median: 3.63). RN hours: 1.08. Weekend total: 3.62. Nursing staff turnover: 29%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-05 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-11-05 |
| 2025-09-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2025-11-05 |
| 2025-09-05 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2025-11-05 |
| 2024-05-09 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-06-09 |
| 2024-05-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-06-09 |
| 2024-05-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-06-09 |
| 2023-02-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Implement a program that monitors antibiotic use. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2023-03-16 |
| 2023-02-16 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Health | corrected 2023-03-16 |
| 2023-02-16 | Report COVID19 data to residents and families. | C | Health | corrected 2023-03-16 |
| 2023-02-16 | Perform COVID19 testing on residents and staff. | C | Health | corrected 2023-03-16 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CLARKE, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2024 |
| CODY, MARY | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| DALY, BETH | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| FLYNN, KATHLEEN | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| HEERY, MARY | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| LYNCH, PATRICIA | Corporate Director | Individual | NOT APPLICABLE | since 03/11/2023 |
| MCDONOUGH, MAUREEN | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| MCMAHON, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| PEREIRA, MARY | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| RANDALL, DIANE | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| ROGERS, MARY | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2021 |
| SCHNEIDER, THOMAS | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2024 |
| DIMARIA, LILLIAN | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2021 |
| GATHERS, PATRICIA | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2021 |
| THE CARMELITE SYSTEM INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2023 |
| MACK, DIANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105420. Corrections: data@carerecords.org.