Nursing homes › Iowa › Luther Manor at Hillcrest
3131 Hillcrest Road, Dubuque, IA 52001 · 5635881413 · 103 certified beds
Per CMS filings, this facility is affiliated with Shlomo Hoffman, a group operating 10 facilities in 2 states. Group record: average rating 2.4/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $808,468 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 4.49 (Iowa median: 3.69). RN hours: 0.66. Weekend total: 3.99. Nursing staff turnover: 54%.
All-time on record: 24 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-03-06 |
| 2026-02-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2026-03-06 |
| 2026-02-12 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2026-03-06 |
| 2026-02-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-03-06 |
| 2026-02-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-03-06 |
| 2026-02-12 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2026-03-06 |
| 2026-02-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-03-06 |
| 2026-02-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-03-06 |
| 2026-02-12 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | complaint | corrected 2026-03-06 |
| 2026-02-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-03-06 |
| 2026-02-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2026-03-06 |
| 2026-02-12 | Post nurse staffing information every day. | C | Health | corrected 2026-03-06 |
| 2025-10-23 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2025-10-24 |
| 2025-09-18 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2025-10-02 |
| 2025-09-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-09-01 |
| 2024-12-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-01-23 |
| 2024-12-30 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | complaint | corrected 2025-01-23 |
| 2024-10-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-31 |
| 2024-08-14 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-08-29 |
| 2023-11-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-11-13 |
| 2023-11-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2023-11-13 |
| 2023-09-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-10-10 |
| 2023-09-25 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2023-10-10 |
| 2023-09-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-10-10 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-12 | Fine | $34,125 |
| 2025-07-25 | Fine | $8,281 |
| 2025-07-25 | Payment Denial | 34 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOFFMAN, SHLOMO | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/01/2024 |
| PAVEL, ASHER | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/01/2024 |
| SHEINBEIN, JOSHUA | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/01/2024 |
| SVARC, JONAH | Direct Ownership Interest | Individual | NOT APPLICABLE | since 11/01/2024 |
| PAVEL, ASHER | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2024 |
| SHEINBEIN, JOSHUA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2024 |
| SVARC, JONAH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2024 |
| STELLAR HEALTHCARE MGMT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/01/2024 |
| JOHNSON, CASSANDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/13/2025 |
| KIRKENDALL, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
| PAVEL, ASHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
| SHEINBEIN, JOSHUA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
| SVARC, JONAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 165513. Corrections: data@carerecords.org.