Nursing homes › Virginia › Marcella Post Acute
305 Marcella Road, Hampton, VA 23666 · 7578278953 · 180 certified beds
Per CMS filings, this facility is affiliated with Marquis Health Services, a group operating 89 facilities in 9 states. Group record: average rating 3.1/5, 6 abuse citation icons, 1 facilities on the Special Focus list, $2,835,484 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.07 (Virginia median: 3.45). RN hours: 0.44. Weekend total: 2.50. Nursing staff turnover: 60%.
All-time on record: 53 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-20 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2026-06-30 |
| 2026-05-20 | Keep all essential equipment working safely. | F | complaint | corrected 2026-06-30 |
| 2026-05-20 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2026-06-30 |
| 2026-05-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-06-30 |
| 2026-05-20 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2026-06-30 |
| 2026-05-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2026-06-30 |
| 2026-05-20 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | complaint | corrected 2026-06-30 |
| 2026-05-20 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | complaint | corrected 2026-06-30 |
| 2026-05-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2026-06-30 |
| 2026-05-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-06-30 |
| 2026-05-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-06-30 |
| 2026-05-20 | Respond appropriately to all alleged violations. | D | complaint | Past Non-Compliance |
| 2026-05-20 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-06-30 |
| 2026-05-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-06-30 |
| 2026-05-20 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | complaint | corrected 2026-06-30 |
| 2024-05-30 | Provide or obtain dental services for each resident. | E | complaint | corrected 2024-07-14 |
| 2024-05-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-07-14 |
| 2024-05-30 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-07-14 |
| 2024-05-30 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | complaint | corrected 2024-07-14 |
No federal fines or payment denials on record.
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495305. Corrections: data@carerecords.org.