Nursing homes › Connecticut › Marlborough Health & Rehabilitation Center
85 Stage Harbor Road, Marlborough, CT 06447 · 8602959531 · 120 certified beds
Per CMS filings, this facility is affiliated with National Health Care Associates, a group operating 43 facilities in 6 states. Group record: average rating 3.1/5, 8 abuse citation icons, 0 facilities on the Special Focus list, $700,035 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.44 (Connecticut median: 3.71). RN hours: 0.39. Weekend total: 3.08. Nursing staff turnover: 37%.
All-time on record: 40 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2026-04-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-05-20 |
| 2026-04-15 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-05-20 |
| 2026-04-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-05-20 |
| 2026-04-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-05-20 |
| 2025-07-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-08-27 |
| 2025-07-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-27 |
| 2025-06-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-05 |
| 2025-06-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-07-28 |
| 2025-06-20 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-07-28 |
| 2025-01-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-01-07 |
| 2024-09-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-11-08 |
| 2024-09-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-11-08 |
| 2023-12-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2024-02-08 |
| 2023-12-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-02-08 |
| 2023-12-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-02-08 |
| 2023-08-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2023-08-15 |
| 2023-08-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-09-29 |
| 2023-08-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2023-08-15 |
| 2023-08-14 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2023-09-22 |
| 2023-08-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-09-22 |
| 2023-08-14 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-09-22 |
| 2023-08-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-09-22 |
| 2023-08-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-09-22 |
| 2023-08-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-09-22 |
| 2023-08-14 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-09-22 |
| 2023-08-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-09-22 |
| 2023-08-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-09-22 |
| 2023-08-14 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | C | Health | corrected 2023-09-22 |
| 2023-07-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-08-28 |
| 2023-07-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-08-28 |
| 2023-07-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | complaint | corrected 2023-08-28 |
| Date | Type | Amount |
|---|---|---|
| 2025-06-20 | Fine | $10,868 |
| 2025-01-07 | Fine | $195,360 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| OSTREICHER, MARVIN | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 02/24/1984 |
| ZITTER, AGNES | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 02/24/1984 |
| OSTREICHER, MARVIN | Corporate Officer | Individual | NOT APPLICABLE | since 02/24/1984 |
| ZITTER, AGNES | Corporate Officer | Individual | NOT APPLICABLE | since 02/24/1984 |
| OSTREICHER, MARVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/07/2009 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075384. Corrections: data@carerecords.org.