Nursing homes › Florida › Metro West Nursing and Rehab Center
5900 Westgate Drive, Orlando, FL 32825 · 4072968164 · 120 certified beds
Per CMS filings, this facility is affiliated with Sovereign Healthcare Holdings, a group operating 43 facilities in 3 states. Group record: average rating 3.8/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $1,032,915 in federal fines. This facility rates above its group average (3.8/5).
Total nurse staffing: 3.68 (Florida median: 3.63). RN hours: 0.67. Weekend total: 3.32. Nursing staff turnover: 43%.
All-time on record: 19 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-09-28 |
| 2025-08-28 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2025-09-28 |
| 2025-08-28 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-09-28 |
| 2025-08-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-09-28 |
| 2025-08-28 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2025-09-28 |
| 2025-08-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-09-28 |
| 2024-02-22 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-03-22 |
| 2024-02-22 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-03-22 |
| 2024-02-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-03-22 |
| 2024-02-22 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-03-22 |
| 2024-02-22 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-03-22 |
| 2024-02-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-03-22 |
| 2024-02-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-03-22 |
| 2024-02-22 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-03-22 |
| 2024-02-22 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-03-22 |
| 2024-02-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-03-22 |
| 2024-02-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-03-22 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SOVEREIGN HEALTHCARE HOLDINGS LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 05/19/2009 |
| MANGINE, JOHN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 12/31/2015 |
| BELL, CHARLES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/15/2016 |
| CHERY, DAWN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/08/2017 |
| KAAR, SUSAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2003 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/19/2009 |
| BRITTON, MARK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/19/2023 |
| CRONQUIST, ROYCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2018 |
| MANGINE, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| MELTON, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/15/2009 |
| NOTERMANN, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| STOUTJESDIJK, WENDY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/20/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105868. Corrections: data@carerecords.org.