Nursing homes › New Hampshire › Mineral Springs
1251 White Mountain Highway, North Conway, NH 03860 · 6033567294 · 87 certified beds
Per CMS filings, this facility is affiliated with 603 Healthcare, a group operating 7 facilities in 2 states. Group record: average rating 3.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $58,370 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 4.05 (New Hampshire median: 3.65). RN hours: 0.94. Weekend total: 3.70. Nursing staff turnover: 40%.
All-time on record: 27 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-07 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-09-16 |
| 2025-02-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-04-05 |
| 2025-02-21 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-04-03 |
| 2025-02-21 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Health | corrected 2025-03-18 |
| 2025-02-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-28 |
| 2025-02-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-03-27 |
| 2024-09-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2024-11-05 |
| 2024-09-12 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-10-04 |
| 2024-09-12 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2024-10-12 |
| 2024-09-12 | Ensure the activities program is directed by a qualified professional. | E | Health | corrected 2024-10-05 |
| 2024-09-12 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E | Health | corrected 2024-11-04 |
| 2024-09-12 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-10-29 |
| 2024-09-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-11-01 |
| 2024-09-12 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2024-11-07 |
| 2024-09-12 | Provide activities to meet all resident's needs. | D | Health | corrected 2024-11-05 |
| 2024-09-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-11-01 |
| 2024-09-12 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-11-05 |
| 2024-09-12 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-10-12 |
| 2024-09-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-10-25 |
| 2024-09-12 | Have a plan that describes the process for conducting QAPI and QAA activities. | C | Health | corrected 2024-10-23 |
| 2024-05-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-05-02 |
| 2024-02-01 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-02-28 |
| 2023-11-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2023-12-16 |
| 2023-11-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-12-04 |
| 2023-11-08 | Respond appropriately to all alleged violations. | D | complaint | corrected 2023-12-04 |
| 2023-11-08 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-11-09 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-30 | Fine | $16,801 |
| 2023-09-13 | Fine | $15,347 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BLACK MOUNTAIN PEAK HEALTHCARE, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/25/2024 |
| PR NH HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | 48% | since 02/19/2024 |
| RR NH HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | 48% | since 02/19/2024 |
| 603 HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/28/2024 |
| HERNANDEZ, AMANDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| MARTIN, CHRIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/04/2024 |
| STEVENSON, SEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/29/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305084. Corrections: data@carerecords.org.