Nursing homes › Massachusetts › Mount Carmel Care Center
320 Pittsfield Road, Lenox, MA 01240 · 4136372660 · 69 certified beds
Per CMS filings, this facility is affiliated with Carmelite Sisters for the Aged and Infirmed, a group operating 3 facilities in 2 states. Group record: average rating 3.7/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $46,410 in federal fines. This facility rates below its group average (3.7/5).
Total nurse staffing: 4.10 (Massachusetts median: 3.71). RN hours: 0.68. Weekend total: 3.85. Nursing staff turnover: 73%.
All-time on record: 22 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-23 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-04-28 |
| 2025-04-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-05-30 |
| 2025-04-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-05-30 |
| 2025-04-23 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-05-30 |
| 2025-04-23 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Health | corrected 2025-05-07 |
| 2025-04-23 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-30 |
| 2024-04-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2024-05-17 |
| 2024-04-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2024-05-17 |
| 2024-04-10 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Health | corrected 2024-05-17 |
| 2024-04-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-05-14 |
| 2024-04-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-05-14 |
| 2024-04-10 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-04-10 |
| 2024-04-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-05-17 |
| 2024-04-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-05-14 |
| 2024-04-10 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2024-05-14 |
| 2024-04-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-05-17 |
| 2024-04-10 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-05-17 |
| 2024-04-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-05-17 |
| 2024-04-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-05-17 |
| 2023-01-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2023-02-17 |
| 2023-01-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-02-16 |
| 2023-01-23 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-02-14 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-10 | Fine | $46,410 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THE CARMELITE SYSTEM INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/29/2013 |
| CARMELITE SISTERS FOR THE AGED AND INFIRM, INC. | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 03/29/2013 |
| HALEY, MARGARET | Corporate Director | Individual | NOT APPLICABLE | since 02/06/2014 |
| HEERY, MARY | Corporate Director | Individual | NOT APPLICABLE | since 02/06/2014 |
| KASPER, ROSE | Corporate Director | Individual | NOT APPLICABLE | since 09/16/2014 |
| KEARNS, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 08/07/2014 |
| RANDALL, DIANE | Corporate Director | Individual | NOT APPLICABLE | since 03/29/2013 |
| RAWDON, PATRICIA | Corporate Director | Individual | NOT APPLICABLE | since 03/29/2013 |
| KASPER, ROSE | Corporate Officer | Individual | NOT APPLICABLE | since 09/16/2014 |
| RANDALL, DIANE | Corporate Officer | Individual | NOT APPLICABLE | since 03/29/2013 |
| THE CARMELITE SYSTEM INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/29/2013 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225581. Corrections: data@carerecords.org.