Nursing homes › North Carolina › Nc State Veterans Home - Black Mountain
62 Lake Eden Road, Black Mountain, NC 28711 · 8282576800 · 100 certified beds
Per CMS filings, this facility is affiliated with Pruitthealth, a group operating 99 facilities in 4 states. Group record: average rating 2.9/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $1,377,202 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 5.43 (North Carolina median: 3.53). RN hours: 1.46. Weekend total: 4.33. Nursing staff turnover: 45%.
All-time on record: 20 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-04 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2025-12-30 |
| 2025-12-04 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-12-30 |
| 2025-02-19 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-03-17 |
| 2024-09-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2023-11-30 |
| 2024-09-05 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-10-01 |
| 2024-09-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-10-01 |
| 2024-09-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-10-01 |
| 2024-09-05 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2024-10-01 |
| 2024-09-05 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-10-01 |
| 2024-09-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-10-01 |
| 2024-09-05 | Give residents a notice of rights, rules, services and charges. | B | Health | corrected 2024-10-01 |
| 2023-07-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | L | complaint | corrected 2023-08-10 |
| 2023-07-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2023-08-10 |
| 2023-07-12 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | complaint | corrected 2023-08-10 |
| 2023-07-12 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2023-08-10 |
| 2023-07-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2023-08-10 |
| 2023-07-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2023-08-10 |
| 2023-07-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | complaint | corrected 2023-08-10 |
| 2023-05-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-08-10 |
| 2023-05-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-08-10 |
| Date | Type | Amount |
|---|---|---|
| 2024-09-05 | Fine | $12,759 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/01/2012 |
| BANKS, KATHLEEN | Corporate Director | Individual | NOT APPLICABLE | since 06/24/2025 |
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2012 |
| BANKS, KATHLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/05/2012 |
| JONES, BRANDEE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/14/2025 |
| STEPHENS, NICOLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/05/2012 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345558. Corrections: data@carerecords.org.