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Nursing homes › Wyoming › New Horizons Care Center

New Horizons Care Center

1111 Lane 12, Lovell, WY 82431 · (307) 548-5200 · 85 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★★ 5/5
Quality measures★★★★☆ 4/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in WY

CMS overall star rating: this provider 3/5; median among 35 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to New Horizons Care Center

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 33.9%. Ask which reporting period it covers and how the current staffing team compares.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Government - Hospital district.

Staffing (hours per resident per day)

Total nurse staffing: 3.60 (Wyoming median: 3.56). RN hours: 0.89. Weekend total: 3.20. Nursing staff turnover: 34%.

Inspection deficiencies

In the downloaded CMS dataset: 14 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-10Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2026-06-11
2026-06-10Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2026-06-26
2025-04-02Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-04-17
2025-01-09Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. EHealthcorrected 2025-01-30
2025-01-09Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-01-30
2025-01-09Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-01-30
2025-01-09Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2025-01-30
2024-08-28Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2024-09-09
2024-08-28Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-09-04
2024-08-28Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-09-04
2023-10-19Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. DHealthcorrected 2023-10-30
2023-10-19Post nurse staffing information every day. BHealthcorrected 2023-10-19

Federal penalties

DateTypeAmount
2024-08-28Fine$7,521

Ownership & control records (CMS filings)

NameRoleType%Since
CONNELL, ERICCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2020
WINTERHOLLER, DAVIDCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2017
CROSBY, BRETTCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2004
MATHEWS, MARYCorporate OfficerIndividualNOT APPLICABLEsince 02/01/2013
MORRISON, ROBERTCorporate OfficerIndividualNOT APPLICABLEsince 05/15/2018
SIMMONS, BENJAMINCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2023
NORTH BIG HORN HOSPITAL DISTRICTOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/29/2007
CALDWELL, TROYOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/12/1999
CONNELL, ERICOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/06/2020

Compare nearby (Big Horn County)

How to cite this page: CareRecords, “New Horizons Care Center — compliance, penalty and ownership record” (CCN 535030), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/new-horizons-care-center-lovell-wy/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 535030. Corrections: data@carerecords.org.