Nursing homes › Missouri › Nick'S Health Care Center
253 East Highway 116, Plattsburg, MO 64477 · 8165392376 · 70 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.55 (Missouri median: 3.36). RN hours: 0.29. Weekend total: 2.34. Nursing staff turnover: 64%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2025-10-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-11-12 |
| 2025-10-03 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Health | corrected 2025-11-12 |
| 2025-10-03 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Health | corrected 2025-11-12 |
| 2025-10-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-11-12 |
| 2025-10-03 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-11-12 |
| 2025-02-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-03-03 |
| 2025-01-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-03-03 |
| 2024-10-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | complaint | corrected 2024-11-25 |
| 2024-10-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-11-25 |
| 2024-10-11 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2024-11-25 |
| 2024-10-11 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | complaint | corrected 2024-11-25 |
| 2024-10-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-11-25 |
| 2024-10-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-11-25 |
| 2024-10-11 | Post nurse staffing information every day. | E | Health | corrected 2024-11-25 |
| 2024-10-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-11-25 |
| 2024-10-11 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-11-25 |
| 2023-03-30 | Provide and implement an infection prevention and control program. | F | Health | corrected 2023-05-30 |
| 2023-03-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Observe each nurse aide's job performance and give regular training. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2023-05-30 |
| 2023-03-30 | Implement a program that monitors antibiotic use. | E | Health | corrected 2023-05-30 |
| Date | Type | Amount |
|---|---|---|
| 2025-10-03 | Fine | $10,533 |
| 2025-10-03 | Fine | $11,389 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DESTEFANE, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 05/19/2015 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265698. Corrections: data@carerecords.org.