Nursing homes › Missouri › Saint Louis › Normandy Nursing Center
7301 St Charles Rock Rd, Saint Louis, MO 63133 · (314) 862-0555 · 116 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 479 providers with a published value in the same state and provider category: 2/5.
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Per CMS filings, this facility is affiliated with Mgm Healthcare, a group operating 27 facilities in 2 states. Group record: average rating 2.3/5, 2 abuse citation icons, 1 facility on the Special Focus list, $1,455,218 in federal fines. This facility rates below its group average (2.3/5).
Total nurse staffing: 3.22 (Missouri median: 3.36). RN hours: 0.22. Weekend total: 2.83. Nursing staff turnover: 56%.
In the downloaded CMS dataset: 40 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-07-29 |
| 2026-06-30 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-07-29 |
| 2025-08-21 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-09-17 |
| 2025-05-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-06-18 |
| 2025-05-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-06-18 |
| 2025-05-16 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Health | corrected 2025-06-18 |
| 2025-05-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-06-18 |
| 2025-05-16 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-18 |
| 2025-05-16 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-06-18 |
| 2025-05-16 | 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to. | D | Health | corrected 2025-06-18 |
| 2025-05-16 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Health | corrected 2025-06-18 |
| 2025-05-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2025-06-18 |
| 2025-05-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-06-18 |
| 2025-05-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-06-18 |
| 2025-05-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-06-18 |
| 2025-05-16 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2025-06-18 |
| 2025-05-16 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2025-06-18 |
| 2025-05-16 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2025-06-18 |
| 2025-02-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-03-12 |
| 2025-02-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-03-12 |
| 2025-02-04 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | complaint | corrected 2025-03-12 |
| 2024-07-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-08-28 |
| 2024-06-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-07-10 |
| 2023-12-15 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Health | corrected 2024-01-18 |
| 2023-12-15 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2024-02-01 |
| 2023-12-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2024-02-01 |
| 2023-12-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-01-18 |
| 2023-12-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-01-29 |
| 2023-12-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-01-31 |
| 2023-12-15 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-01-30 |
| 2023-12-15 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-02-01 |
| 2023-12-15 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2024-01-18 |
| 2023-12-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Health | corrected 2024-01-18 |
| 2023-12-15 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | C | Health | corrected 2024-01-18 |
| 2023-10-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-10-14 |
| Date | Type | Amount |
|---|---|---|
| 2025-05-16 | Payment Denial | 12 days payment denial |
| 2023-10-20 | Fine | $9,315 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NORMANDY INVESTMENTS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 47% | since 09/18/2017 |
| BIENSTOCK, JUDAH | Corporate Director | Individual | NOT APPLICABLE | since 12/01/2017 |
| BIENSTOCK, JUDAH | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2017 |
How to cite this page: CareRecords, “Normandy Nursing Center — compliance, penalty and ownership record” (CCN 265578), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/normandy-nursing-center-saint-louis-mo/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265578. Corrections: data@carerecords.org.