Nursing homes › Missouri › North Village Park
2041 Silva Lane, Moberly, MO 65270 · 6602697300 · 183 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 1.60 (Missouri median: 3.36). RN hours: 0.18. Weekend total: 1.33. Nursing staff turnover: 70%.
All-time on record: 129 deficiency citations, including 10 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2026-03-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | Past Non-Compliance |
| 2026-02-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2026-02-20 |
| 2026-02-19 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2026-02-20 |
| 2026-01-16 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | complaint | corrected 2026-01-26 |
| 2026-01-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-01-05 |
| 2025-12-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2026-01-26 |
| 2025-12-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | complaint | corrected 2026-01-26 |
| 2025-12-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2026-01-26 |
| 2025-12-12 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2026-01-26 |
| 2025-12-12 | Honor the resident's right to manage his or her financial affairs. | E | complaint | corrected 2026-01-26 |
| 2025-12-12 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-01-26 |
| 2025-12-12 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | E | Health | corrected 2026-01-26 |
| 2025-12-12 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-01-26 |
| 2025-12-12 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | complaint | corrected 2026-01-26 |
| 2025-12-12 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | complaint | corrected 2026-01-26 |
| 2025-12-12 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2026-01-26 |
| 2025-12-12 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2026-01-26 |
| 2025-12-12 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2026-01-26 |
| 2025-12-12 | Post nurse staffing information every day. | C | Health | corrected 2026-01-26 |
| 2025-12-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2025-12-01 |
| 2025-12-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-12-01 |
| 2025-12-04 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-01-03 |
| 2025-11-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-11-15 |
| 2025-11-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-15 |
| 2025-08-13 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | complaint | corrected 2025-09-05 |
| 2025-08-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-09-05 |
| 2025-08-13 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-09-05 |
| 2025-07-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-08-05 |
| 2025-07-29 | Ensure services provided by the nursing facility meet professional standards of quality. | G | complaint | corrected 2025-08-05 |
| 2025-07-29 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | complaint | corrected 2025-08-05 |
| 2025-07-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-05 |
| 2025-07-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-05 |
| 2025-07-01 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | E | complaint | corrected 2025-08-05 |
| Date | Type | Amount |
|---|---|---|
| 2025-11-18 | Fine | $22,315 |
| 2025-11-18 | Fine | $22,315 |
| 2025-11-18 | Fine | $26,650 |
| 2025-11-18 | Fine | $80,700 |
| 2025-11-18 | Payment Denial | 39 days payment denial |
| 2025-05-29 | Fine | $64,311 |
| 2025-05-29 | Payment Denial | 30 days payment denial |
| 2025-04-24 | Fine | $16,823 |
| 2024-10-03 | Fine | $41,470 |
| 2024-06-20 | Fine | $32,449 |
| 2024-06-20 | Payment Denial | 8 days payment denial |
| 2024-03-14 | Fine | $100,181 |
| 2024-03-14 | Payment Denial | 1 days payment denial |
| 2023-11-20 | Fine | $52,188 |
| 2023-11-20 | Payment Denial | 26 days payment denial |
| 2023-08-23 | Fine | $61,932 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RC TIER PROPERTIES, L.L.C. | Direct Ownership Interest | Organization | NOT APPLICABLE | since 09/28/2018 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 09/28/2018 |
| RELIANT CARE GROUP LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 09/28/2018 |
| RICHARD J DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 01/06/1998 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/28/1989 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2024 |
| PAIS, ROYSTAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/02/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265330. Corrections: data@carerecords.org.