Nursing homes › Texas › Northgate Plaza
2101 Northgate Dr, Irving, TX 75062 · 9722554460 · 120 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 3.19 (Texas median: 3.27). RN hours: 0.40. Weekend total: 2.63. Nursing staff turnover: 66%.
All-time on record: 65 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-05-15 |
| 2026-05-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-05-15 |
| 2026-04-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-04-30 |
| 2026-03-31 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2026-04-30 |
| 2026-03-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-04-30 |
| 2026-03-31 | Provide safe and appropriate respiratory care for a resident when needed. | E | complaint | corrected 2026-04-30 |
| 2026-03-31 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2026-04-30 |
| 2026-03-31 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-04-30 |
| 2026-03-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-04-30 |
| 2026-02-13 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-02-14 |
| 2025-11-25 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-10-09 |
| 2025-11-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-10-09 |
| 2025-11-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-10-09 |
| 2025-11-25 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-10-09 |
| 2025-11-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-10-09 |
| 2025-11-25 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-10-09 |
| 2025-08-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-08 |
| 2025-05-14 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-06-04 |
| 2025-05-14 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | complaint | corrected 2025-06-04 |
| 2025-05-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-06-04 |
| 2025-03-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2025-04-21 |
| 2025-03-28 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | complaint | corrected 2025-04-21 |
| 2025-03-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-04-21 |
| 2024-12-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-01-17 |
| 2024-12-18 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2025-01-17 |
| 2024-12-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-01-17 |
| 2024-12-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-01-17 |
| 2024-10-31 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2024-11-25 |
| 2024-10-31 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-11-25 |
| 2024-10-31 | Provide safe and appropriate respiratory care for a resident when needed. | E | complaint | corrected 2024-11-25 |
| 2024-10-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-11-25 |
| 2024-10-31 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-11-25 |
| 2024-10-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-11-25 |
| 2024-10-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-11-25 |
| 2024-10-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-11-25 |
| 2024-10-31 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-11-25 |
| 2024-10-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-15 |
| 2024-09-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-10-01 |
| 2024-09-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-10-01 |
| 2024-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-01 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-28 | Fine | $49,730 |
| 2023-08-04 | Fine | $5,967 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BARNES, MARCUS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2022 |
| COIL, RYAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/23/2025 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| HOOPER, GRADY | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2015 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| SWEET BAY HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2022 |
| BARNES, MARCUS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2022 |
| COIL, RYAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/23/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675967. Corrections: data@carerecords.org.