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Nursing homesHawaii › Nuuanu Hale

Nuuanu Hale

2900 Pali Highway, Honolulu, HI 96817 · 8085956311 · 75 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★☆ 4/5
Quality measures★★★★☆ 4/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 3.61 (Hawaii median: 4.62). RN hours: 1.39. Weekend total: 3.23. Nursing staff turnover: 21%.

Inspection deficiencies

All-time on record: 56 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-27Provide and implement an infection prevention and control program. Fcomplaintcorrected 2026-04-20
2026-02-27Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. EHealthcorrected 2026-04-20
2026-02-27Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2026-04-20
2026-02-27Keep all essential equipment working safely. EHealthcorrected 2026-04-20
2026-02-27Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2026-04-20
2026-02-27Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2026-04-20
2026-02-27Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-04-20
2026-02-27Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-04-20
2026-02-27Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2026-04-20
2026-02-27Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2026-04-20
2026-02-27Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2026-04-20
2026-02-27Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Dcomplaintcorrected 2026-04-20
2026-02-27Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-04-20
2026-02-27Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. DHealthcorrected 2026-04-20
2025-03-28Plan the resident's discharge to meet the resident's goals and needs. Dcomplaintcorrected 2025-04-26
2025-02-06Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2025-03-28
2025-02-06Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. EHealthcorrected 2025-03-28
2025-02-06Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2025-03-28
2025-02-06Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2025-03-28
2025-02-06Provide and implement an infection prevention and control program. EHealthcorrected 2025-03-28
2025-02-06Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2025-03-21
2025-02-06Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2025-03-28
2025-02-06Ensure each resident receives an accurate assessment. DHealthcorrected 2025-03-28
2025-02-06Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. DHealthcorrected 2025-03-28
2025-02-06Provide activities to meet all resident's needs. DHealthcorrected 2025-03-28
2025-02-06Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-03-28
2025-02-06Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-03-28
2025-02-06Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-03-28
2025-02-06Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-03-28
2025-02-06Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2025-03-28
2025-02-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-03-28
2024-11-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-12-09
2024-03-08Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2024-04-01
2024-03-08Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-04-01
2024-01-26Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. FHealthcorrected 2024-03-11
2024-01-26Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. FHealthcorrected 2024-03-11
2024-01-26Provide and implement an infection prevention and control program. FHealthcorrected 2024-03-12
2024-01-26Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. EHealthcorrected 2024-03-12
2024-01-26Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-03-11
2024-01-26Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-03-11

Federal penalties

DateTypeAmount
2024-01-26Fine$27,310

Ownership & control records (CMS filings)

NameRoleType%Since
NEW FAMILY HEALTH, INC.5% Or Greater Direct Ownership InterestOrganization100%since 10/30/2020
SALLIE Y. MIYAWAKI TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 10/30/2020
MIYAWAKI, EDISON5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 10/30/2020
LAU, GAYLECorporate DirectorIndividualNOT APPLICABLEsince 02/01/2024
MIYAWAKI, EDISONCorporate DirectorIndividualNOT APPLICABLEsince 10/30/2020
LAU, GAYLECorporate OfficerIndividualNOT APPLICABLEsince 02/01/2024
MIYAWAKI, EDISONCorporate OfficerIndividualNOT APPLICABLEsince 10/30/2020
CABREROS, JANEOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/27/2023
KOP, ARNOLDOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2025
LAU, GAYLEOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024

Compare nearby (Honolulu County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 125024. Corrections: data@carerecords.org.