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Nursing homesWisconsin › Oakwood Health Services

Oakwood Health Services

2512 New Pine Dr, Altoona, WI 54720 · 7158330400 · 80 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★☆☆ 3/5

Ownership group

Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $1,572,870 in federal fines. This facility rates above its group average (2.7/5).

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Staffing (hours per resident per day)

Total nurse staffing: 4.08 (Wisconsin median: 4.06). RN hours: 1.03. Weekend total: 3.55. Nursing staff turnover: 32%.

Inspection deficiencies

All-time on record: 25 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-11Provide safe, appropriate pain management for a resident who requires such services. EHealthcorrected 2026-04-10
2026-03-11Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2026-04-10
2026-03-11Give residents a notice of rights, rules, services and charges. DHealthcorrected 2026-04-10
2026-03-11Develop and implement policies and procedures to prevent abuse, neglect, and theft. DHealthcorrected 2026-04-10
2026-03-11Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2026-04-10
2026-03-11Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2026-04-10
2026-03-11Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-04-10
2026-03-11Provide special eating equipment and utensils for residents who need them and appropriate assistance. DHealthcorrected 2026-04-10
2026-03-11Provide and implement an infection prevention and control program. DHealthcorrected 2026-04-10
2025-06-03Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-06-18
2025-02-20Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Jcomplaintcorrected 2025-02-03
2024-12-18Provide and implement an infection prevention and control program. FHealthcorrected 2025-01-15
2024-12-18Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-01-15
2024-12-18Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-01-15
2024-12-18Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-01-15
2024-08-26Provide appropriate pressure ulcer care and prevent new ulcers from developing. Jcomplaintcorrected 2024-09-19
2024-08-26Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2024-09-19
2024-07-09Provide and implement an infection prevention and control program. Fcomplaintcorrected 2024-08-12
2024-07-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-08-12
2024-07-09Provide enough food/fluids to maintain a resident's health. Dcomplaintcorrected 2024-08-12
2023-10-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-11-16
2023-10-25Provide and implement an infection prevention and control program. EHealthcorrected 2023-11-16
2023-10-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-11-16
2023-10-25Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2023-11-16
2023-08-10Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2023-09-09

Federal penalties

DateTypeAmount
2025-02-20Fine$22,925
2024-08-26Fine$13,627

Ownership & control records (CMS filings)

NameRoleType%Since
NSHF OPERATIONS LLC5% Or Greater Direct Ownership InterestOrganization100%since 07/24/2017
MILLS, DAVID5% Or Greater Indirect Ownership InterestIndividual20%since 06/29/2017
BAUMANN, TROYCorporate DirectorIndividualNOT APPLICABLEsince 06/29/2017
HOEHN, JEFFREYCorporate DirectorIndividualNOT APPLICABLEsince 06/29/2017
CIBC BANK USAOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/31/2024
CLIFTONLARSONALLEN LLPOperational/Managerial ControlOrganizationNOT APPLICABLEsince 05/22/2018
CONTINUUM THERAPY PARTNERS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2025
NORTH SHORE HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2017
NSH REHAB LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2025
WIPFLI LLPOperational/Managerial ControlOrganizationNOT APPLICABLEsince 02/01/2002
BAUMANN, TROYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2017
BELONGIA, CHRISTINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/01/2019
GEE, DARRENOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/30/2021
GREER, LAURENOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/29/2023
HOEHN, JEFFREYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2017
HOSTETLER, HARRYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2025
PATZER, COLLEENOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/14/2023
PURTELL, BRIANOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2018
SHRADER, KAIYAOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/30/2025

Compare nearby (Eau Claire County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525454. Corrections: data@carerecords.org.