Nursing homes › Tennessee › Ocoee Transitional Care Center LLC
2320 East Lamar Alexander Pkwy, Maryville, TN 37804 · 8652738300 · 76 certified beds
Per CMS filings, this facility is affiliated with Twin Rivers Health & Rehabilitation, a group operating 12 facilities in 1 states. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $0 in federal fines. This facility rates below its group average (3.9/5).
Total nurse staffing: 4.36 (Tennessee median: 3.64). RN hours: 1.15. Weekend total: 3.70. Nursing staff turnover: 50%.
All-time on record: 17 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-02-23 |
| 2026-01-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-02-23 |
| 2026-01-22 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-02-23 |
| 2026-01-22 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | complaint | corrected 2026-02-23 |
| 2023-08-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-09-10 |
| 2023-08-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-09-10 |
| 2023-08-17 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-09-10 |
| 2023-08-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-09-10 |
| 2023-08-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-09-10 |
| 2023-08-17 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-09-10 |
| 2023-08-17 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-09-10 |
| 2023-08-17 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2023-09-10 |
| 2023-08-17 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-09-10 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURTON, WILLIAM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2024 |
| CUNLIFFE, JOSEPH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2024 |
| KUPCHYNSKY, KATHLEEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2024 |
| PHILLIPS, DOROTHY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2024 |
| SHEEHAN, JOHN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2024 |
| SHEEHAN, MARGARET | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2024 |
| SMITH, FRANK | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2024 |
| PHILLIPS, DOROTHY | Corporate Director | Individual | NOT APPLICABLE | since 02/07/2024 |
| SHEEHAN, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| SMITH, FRANK | Corporate Director | Individual | NOT APPLICABLE | since 02/07/2024 |
| OCOEE FOUNDATION INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2024 |
| PIONEER CONSULTING LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2024 |
| TWIN RIVERS HEALTH & REHABILITATION LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2024 |
| BRADLEY, DON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| BURTON, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| DAVIS, CLINTON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/18/2024 |
| HOLCOMBE, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| HUNT, BILLY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/06/2025 |
| KUPCHYNSKY, KATHLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/07/2025 |
| PHILLIPS, DOROTHY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| SALAZAR-CATRON, TERESA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| SHEEHAN, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| SHEEHAN, MARGARET | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/07/2025 |
| SMITH, FRANK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/07/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445404. Corrections: data@carerecords.org.