Nursing homes › Michigan › Optalis Health and Rehabilitation of Sterling Heig
38200 Schoenherr Road, Sterling Heights, MI 48312 · 5862749044 · 163 certified beds
Per CMS filings, this facility is affiliated with Optalis Health & Rehabilitation, a group operating 37 facilities in 2 states. Group record: average rating 2.3/5, 10 abuse citation icons, 1 facilities on the Special Focus list, $2,053,062 in federal fines. This facility rates above its group average (2.3/5).
Total nurse staffing: 3.99 (Michigan median: 3.80). RN hours: 0.58. Weekend total: 3.61. Nursing staff turnover: 58%.
All-time on record: 43 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-01-28 |
| 2026-01-21 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | complaint | corrected 2026-01-28 |
| 2025-08-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-08-12 |
| 2025-06-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-08-01 |
| 2025-06-25 | Dispose of garbage and refuse properly. | F | complaint | corrected 2025-08-01 |
| 2025-06-25 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2025-08-01 |
| 2025-06-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2025-08-01 |
| 2025-06-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Provide activities to meet all resident's needs. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-08-01 |
| 2025-06-25 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | complaint | corrected 2025-08-01 |
| 2025-04-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-04-25 |
| 2024-11-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-11-29 |
| 2024-11-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-11-29 |
| 2024-08-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-09-07 |
| 2024-05-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-06-07 |
| 2024-05-16 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | complaint | corrected 2024-06-07 |
| 2024-05-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-06-07 |
| 2024-05-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-06-07 |
| 2024-03-21 | Give the resident's representative the ability to exercise the resident's rights. | D | complaint | corrected 2024-04-08 |
| 2024-03-21 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | complaint | corrected 2024-04-08 |
| 2024-03-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-04-08 |
| 2024-01-25 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2024-02-09 |
| 2024-01-25 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2024-02-09 |
| 2023-11-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2023-12-18 |
| 2023-11-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-12-18 |
| 2023-10-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2023-10-27 |
| 2023-10-18 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2023-10-27 |
| 2023-03-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Health | corrected 2023-03-28 |
| 2023-03-08 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2023-03-28 |
| 2023-03-08 | Post nurse staffing information every day. | F | Health | corrected 2023-03-28 |
| 2023-03-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-03-28 |
| 2023-03-08 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Health | corrected 2023-03-28 |
| 2023-03-08 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2023-03-28 |
| 2023-03-08 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-03-28 |
| 2023-03-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-03-28 |
| Date | Type | Amount |
|---|---|---|
| 2023-10-17 | Fine | $4,233 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| OM HOLDCO 5 LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/07/2023 |
| OPTALIS LP INVESTORS 5 LLC | 5% Or Greater Indirect Ownership Interest | Organization | 10% | since 04/07/2023 |
| SNW LLC | 5% Or Greater Indirect Ownership Interest | Organization | 30% | since 04/07/2023 |
| OPTUM MANAGEMENT SOLUTIONS. INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/07/2023 |
| PATEL, RAJAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/07/2023 |
| SHARON, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/13/2024 |
| OPTUM MANAGEMENT SOLUTIONS. INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/07/2023 |
| BANDUR, KEVIN CHARLES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2024 |
| KENNY, CARRIE ANN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| PARKER, SETH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| PATEL, RAJAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/07/2023 |
| SHARON, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/13/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235665. Corrections: data@carerecords.org.