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Nursing homes › Oregon › Oregon Veterans Home

Oregon Veterans Home

700 Veterans Drive, The Dalles, OR 97058 · (541) 296-7190 · 151 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★★ 5/5
Quality measures★★★★☆ 4/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in OR

CMS overall star rating: this provider 3/5; median among 127 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Oregon Veterans Home

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 41.2%. Ask which reporting period it covers and how the current staffing team compares.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 5.03 (Oregon median: 4.95). RN hours: 0.99. Weekend total: 4.31. Nursing staff turnover: 41%.

Inspection deficiencies

In the downloaded CMS dataset: 13 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-26Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2026-04-28
2025-03-14Ensure each resident receives an accurate assessment. Ecomplaintcorrected 2025-05-03
2025-03-14Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-09-23
2025-03-14Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-05-03
2025-03-14Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-05-03
2025-03-14Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-03
2023-11-03Provide enough food/fluids to maintain a resident's health. Dcomplaintcorrected 2023-12-23
2023-11-03Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2023-12-23
2023-11-03Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2023-12-23

Federal penalties

DateTypeAmount
2026-06-26Fine$13,065

Ownership & control records (CMS filings)

NameRoleType%Since
STATE OF OREGON DEPARTMENT OF VETERANS AFFAIRS5% Or Greater Direct Ownership InterestOrganization100%since 10/01/2003
HAOLE VALENZUELA, DONNACorporate OfficerIndividualNOT APPLICABLEsince 03/01/2022
VETERANS CARE CENTERS OF OREGONOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2003
WESTCARE MANAGEMENT INCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2003
DECKER, BRYANOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2003

Compare nearby (Wasco County)

How to cite this page: CareRecords, “Oregon Veterans Home — compliance, penalty and ownership record” (CCN 385257), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/oregon-veterans-home-the-dalles-or/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 385257. Corrections: data@carerecords.org.