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Nursing homesNew York › Our Lady of Mercy Life Center

Our Lady of Mercy Life Center

2 Mercycare Lane, Guilderland, NY 12084 · (518) 464-8100 · 160 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★☆☆ 3/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Trinity Health, a group operating 19 facilities in 8 states. Group record: average rating 3.3/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $97,383 in federal fines. This facility rates below its group average (3.3/5).

See all 19 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.62 (New York median: 3.49). RN hours: 0.79. Weekend total: 3.33. Nursing staff turnover: 50%.

Inspection deficiencies

All-time on record: 25 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2024-10-15Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. FHealthcorrected 2024-12-06
2024-10-15Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. EHealthcorrected 2024-11-22
2024-10-15Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Ecomplaintcorrected 2024-12-04
2024-10-15Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-11-29
2024-10-15Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-10-15
2024-10-15Provide and implement an infection prevention and control program. EHealthcorrected 2024-12-06
2024-10-15Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2024-11-22
2024-10-15Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2024-12-02
2024-10-15Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. DHealthcorrected 2024-11-28
2024-10-15Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2024-11-28
2024-10-15Respond appropriately to all alleged violations. DHealthcorrected 2024-11-28
2024-10-15Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-12-06
2024-10-15Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-12-06
2024-10-15Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-12-06
2024-10-15Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-12-06
2024-09-20Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2024-11-11

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
ST PETERS HEALTH PARTNERS5% Or Greater Direct Ownership InterestOrganization100%since 10/01/2011
BALA, GUHACorporate DirectorIndividualNOT APPLICABLEsince 10/01/2022
HANKS, STEVENCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2023
ISACKSEN, DANIELCorporate DirectorIndividualNOT APPLICABLEsince 10/01/2022
LAPCZYNSKI, PATRICIACorporate DirectorIndividualNOT APPLICABLEsince 04/01/2025
MCCORMICK, ROBERTCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2021
MEATH, MICHAELCorporate DirectorIndividualNOT APPLICABLEsince 10/01/2022
MYERS, GINACorporate DirectorIndividualNOT APPLICABLEsince 10/01/2022
POLLARD, MERRIETTECorporate DirectorIndividualNOT APPLICABLEsince 10/01/2022
SULLIVAN, MARGUERITECorporate DirectorIndividualNOT APPLICABLEsince 01/01/2025
SWEET ZAVAGLIA, KERRICorporate DirectorIndividualNOT APPLICABLEsince 10/01/2022
TOFADE, OLUWATOYINCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2024
FARRELL, ERICCorporate OfficerIndividualNOT APPLICABLEsince 07/01/2023
JIMINO, KATHLEENCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MARSHALL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 10/05/2022
SIGNOR, KRISTINCorporate OfficerIndividualNOT APPLICABLEsince 04/01/2017
WILDRIDGE, WILLIAMCorporate OfficerIndividualNOT APPLICABLEsince 10/01/2022
ST PETERS HEALTH PARTNERSOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2011
TRINITY HEALTH CORPORATIONOperational/Managerial ControlOrganizationNOT APPLICABLEsince 07/01/2014
BURKE, MICHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/01/2020
MAZZACCO, MICHELLEOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/22/2021
SIGNOR, KRISTINOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2017
SULLIVAN-SMITH, SANDRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/01/2014

Compare nearby (Albany County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335767. Corrections: data@carerecords.org.