Nursing homes › Missouri › Ozark Riverview Manor
1200 West Hall,, Ozark, MO 65721 · 4175816025 · 90 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 3.15 (Missouri median: 3.36). RN hours: 0.56. Weekend total: 2.67. Nursing staff turnover: 63%.
All-time on record: 20 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2026-01-30 |
| 2025-12-17 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Health | corrected 2026-01-30 |
| 2025-12-17 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2026-01-30 |
| 2025-12-17 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | E | Health | corrected 2026-01-30 |
| 2025-12-17 | Provide or get specialized rehabilitative services as required for a resident. | E | Health | corrected 2026-01-30 |
| 2025-12-17 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-01-30 |
| 2025-12-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-01-30 |
| 2025-12-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-01-30 |
| 2025-12-17 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-01-30 |
| 2025-12-17 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2026-01-30 |
| 2024-04-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-04-10 |
| 2024-02-26 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-04-09 |
| 2024-02-26 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2024-04-09 |
| 2024-02-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-04-09 |
| 2024-02-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-04-09 |
| 2024-02-26 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-04-09 |
| 2024-02-26 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-04-09 |
| 2023-08-25 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2023-09-11 |
| 2023-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2023-08-02 |
| Date | Type | Amount |
|---|---|---|
| 2023-08-01 | Fine | $30,319 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| WILLOW HEALTH CARE INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/01/2015 |
| AMYX, TRACEY | Corporate Officer | Individual | NOT APPLICABLE | since 11/05/2022 |
| COUNTS, EMILY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2023 |
| WILLOW HEALTH CARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265464. Corrections: data@carerecords.org.