Nursing homes › Massachusetts › Penacook Place, Inc
150 Water Street, Haverhill, MA 01830 · 9783740707 · 160 certified beds
Per CMS filings, this facility is affiliated with Covenant Health, a group operating 11 facilities in 5 states. Group record: average rating 3.0/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $378,757 in federal fines. This facility rates above its group average (3.0/5).
Total nurse staffing: 3.76 (Massachusetts median: 3.71). RN hours: 0.64. Weekend total: 3.63. Nursing staff turnover: 39%.
All-time on record: 26 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-20 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-02-14 |
| 2026-01-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-02-06 |
| 2025-04-29 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2025-03-20 |
| 2024-05-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-05-24 |
| 2024-05-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-05-24 |
| 2024-05-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-05-24 |
| 2024-05-08 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-05-24 |
| 2024-05-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-05-24 |
| 2023-12-12 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | complaint | corrected 2023-12-11 |
| 2023-03-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2023-05-12 |
| 2023-03-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-04-30 |
| 2023-03-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-04-30 |
| 2023-03-20 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2023-04-30 |
| 2023-03-20 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-04-30 |
| 2023-03-20 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2023-04-30 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-29 | Fine | $10,868 |
| 2023-08-14 | Fine | $4,587 |
| 2023-08-07 | Fine | $4,587 |
| 2023-07-17 | Fine | $13,635 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BELL, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 10/20/2020 |
| DELANEY, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2020 |
| MASYS, CAITLIN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2017 |
| MORTIMER, THOMAS | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2012 |
| RIOPELLE, JUDITHANN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2020 |
| SARRO, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2017 |
| SHAW, GREGORY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225376. Corrections: data@carerecords.org.