Nursing homes › Connecticut › Pilgrim Manor
52 Missionary Rd, Cromwell, CT 06416 · 8606355511 · 60 certified beds
Per CMS filings, this facility is affiliated with Covenant Living, a group operating 15 facilities in 10 states. Group record: average rating 4.4/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $71,683 in federal fines. This facility rates above its group average (4.4/5).
Total nurse staffing: 3.94 (Connecticut median: 3.71). RN hours: 0.86. Weekend total: 3.66. Nursing staff turnover: 38%.
All-time on record: 16 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-05-22 |
| 2025-05-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-22 |
| 2025-05-01 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-05-22 |
| 2025-05-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-05-22 |
| 2024-05-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-06-14 |
| 2024-04-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-05-16 |
| 2024-04-23 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-05-16 |
| 2024-04-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-05-16 |
| 2024-04-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-05-16 |
| 2024-04-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-05-16 |
| 2024-04-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-05-16 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-23 | Fine | $12,048 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/03/2014 |
| AAGAARD, JON | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| CHRISTENSEN, PAMELA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| EASTBURG, MARK | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| ESPINOSA, MARC | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| HODGKINSON, DONALD | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| MANLOVE, MATT | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2017 |
| OXENDALE, ROGER | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2017 |
| STANTE, MARLENE | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| VINING, ANNE | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| CUNLIFFE, TERRI | Corporate Officer | Individual | NOT APPLICABLE | since 03/19/2009 |
| ERICKSON, DAVID | Corporate Officer | Individual | NOT APPLICABLE | since 01/31/2008 |
| HOLT, JODY | Corporate Officer | Individual | NOT APPLICABLE | since 06/02/2017 |
| COVENANT LIVING COMMUNITIES & SERVICES | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/03/2014 |
| HOLT, JODY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2013 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075306. Corrections: data@carerecords.org.