Nursing homes › Missouri › Pillars of North County Health & Rehab Center, the
13700 Old Halls Ferry Road, Florissant, MO 63033 · 3143550760 · 120 certified beds
Per CMS filings, this facility is affiliated with Helia Healthcare, a group operating 13 facilities in 2 states. Group record: average rating 2.3/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,638,923 in federal fines. This facility rates below its group average (2.3/5).
Total nurse staffing: 2.39 (Missouri median: 3.36). RN hours: 0.25. Weekend total: 2.01. Nursing staff turnover: 48%.
All-time on record: 59 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-11 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-10-03 |
| 2025-09-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2025-10-03 |
| 2025-03-21 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2025-04-17 |
| 2025-03-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-17 |
| 2025-03-21 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-04-17 |
| 2025-03-21 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-05-15 |
| 2025-03-21 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2025-04-17 |
| 2025-03-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-17 |
| 2025-03-21 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-04-17 |
| 2025-03-21 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-17 |
| 2025-03-21 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-04-17 |
| 2024-07-02 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2024-07-29 |
| 2024-03-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-04-15 |
| 2023-12-19 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2023-12-19 |
| 2023-12-19 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-01-10 |
| 2023-11-01 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2023-12-20 |
| 2023-11-01 | Provide timely, quality laboratory services/tests to meet the needs of residents. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Health | corrected 2023-12-01 |
| 2023-11-01 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-01-10 |
| 2023-11-01 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2023-12-18 |
| 2023-11-01 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-12-01 |
| 2023-11-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-12-01 |
| 2023-11-01 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-12-01 |
| 2023-11-01 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-12-01 |
| 2023-11-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-12-01 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MILLER, STEPHEN | 5% Or Greater Direct Ownership Interest | Individual | 100% | since 04/01/2008 |
| MILLER, STEPHEN | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2008 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265341. Corrections: data@carerecords.org.