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Nursing homesOregon › Pilot Butte Rehabilitation Center

Pilot Butte Rehabilitation Center

1876 Ne Highway 20, Bend, OR 97701 · 5413825531 · 74 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★☆ 4/5
Quality measures★★★☆☆ 3/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Regency Pacific Management, a group operating 27 facilities in 3 states. Group record: average rating 4.0/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $885,725 in federal fines. This facility rates below its group average (4.0/5).

See all 27 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.89 (Oregon median: 4.96). RN hours: 0.94. Weekend total: 3.94. Nursing staff turnover: 51%.

Inspection deficiencies

All-time on record: 45 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-19Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2025-10-21
2025-09-19Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-10-21
2025-09-19Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-10-21
2025-09-19Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2025-10-21
2025-09-19Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-10-21
2025-09-19Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-10-21
2025-09-19Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. DHealthcorrected 2025-10-21
2025-09-19Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-10-21
2024-09-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-09-10
2024-05-31Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2024-07-20
2024-05-31Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. EHealthcorrected 2024-07-20
2024-05-31Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2024-07-20
2024-05-31Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-07-20
2024-05-31Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2024-07-20
2024-05-31Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2024-07-20
2024-05-31Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2024-07-20
2024-05-31Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. DHealthcorrected 2024-07-20
2024-05-31Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-07-20
2024-05-31Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-07-20
2024-05-31Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-07-20
2024-05-31Assist a resident in gaining access to vision and hearing services. DHealthcorrected 2024-07-20
2024-05-31Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2024-07-20
2024-05-31Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2024-07-20
2024-05-31Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2024-07-20
2024-05-31Provide medically-related social services to help each resident achieve the highest possible quality of life. DHealthcorrected 2024-07-20
2024-05-31Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-07-20
2024-05-31Ensure that residents are free from significant medication errors. DHealthcorrected 2024-07-20
2024-05-31Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. DHealthcorrected 2024-07-20
2024-05-31Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2024-07-20
2024-04-17Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-05-14
2024-04-17Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-05-14
2024-04-17Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-05-14
2023-02-25Provide appropriate pressure ulcer care and prevent new ulcers from developing. GHealthcorrected 2023-04-03
2023-02-25Ensure services provided by the nursing facility meet professional standards of quality. FHealthcorrected 2023-04-03
2023-02-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-04-03
2023-02-25Provide and implement an infection prevention and control program. FHealthcorrected 2023-04-03
2023-02-25Perform COVID19 testing on residents and staff. FHealthcorrected 2023-04-03
2023-02-25Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. EHealthcorrected 2023-04-03
2023-02-25Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2023-04-03
2023-02-25Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-04-03

Federal penalties

DateTypeAmount
2024-09-09Fine$8,827

Ownership & control records (CMS filings)

NameRoleType%Since
BD FACILITIES LLC5% Or Greater Direct Ownership InterestOrganization100%since 04/01/2010
BEDDOE, MARVIN5% Or Greater Indirect Ownership InterestIndividual99%since 04/01/2017
BEDDOE, SANDRAIndirect Ownership InterestIndividualNOT APPLICABLEsince 05/01/2017
REGENCY PACIFIC MANAGEMENT LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2010
BEDDOE, MARVINOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2016
JOHNSON, SARAHOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/05/2023
RAPP, ANDREWOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/08/2016
SUAREZ, YOLANDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2026

Compare nearby (Deschutes County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 385138. Corrections: data@carerecords.org.