Nursing homes › Wisconsin › Pine Crest Health and Memory Care
2100 E Sixth St, Merrill, WI 54452 · (715) 536-0355 · 120 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 321 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 3.98 (Wisconsin median: 4.02). RN hours: 0.89. Weekend total: 3.42. Nursing staff turnover: 58%.
In the downloaded CMS dataset: 20 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-04 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | F | Health | corrected 2026-07-01 |
| 2026-06-04 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | F | Health | corrected 2026-07-01 |
| 2026-06-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-07-01 |
| 2026-06-04 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-07-01 |
| 2026-06-04 | Provide appropriate foot care. | E | Health | corrected 2026-07-01 |
| 2026-06-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-07-01 |
| 2026-06-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-07-01 |
| 2026-06-04 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-07-01 |
| 2025-08-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-09-25 |
| 2025-06-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-07-09 |
| 2025-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-05-27 |
| 2025-05-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Post nurse staffing information every day. | C | Health | corrected 2025-05-27 |
| 2024-10-14 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-11-16 |
| 2024-08-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-09-10 |
| 2024-03-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-03-29 |
| 2024-03-06 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | C | Health | corrected 2024-03-29 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/29/2025 |
| JORGENSEN, DAVID | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/29/2025 |
| BURNAM, SOON | Corporate Director | Individual | NOT APPLICABLE | since 04/29/2025 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| HANSON, RYAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/13/2025 |
| SMITH, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/13/2025 |
How to cite this page: CareRecords, “Pine Crest Health and Memory Care — compliance, penalty and ownership record” (CCN 525326), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/pine-crest-health-and-memory-care-merrill-wi/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525326. Corrections: data@carerecords.org.