Nursing homes › Wisconsin › Pine Crest Health and Memory Care
2100 E Sixth St, Merrill, WI 54452 · 7155360355 · 120 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 3.98 (Wisconsin median: 4.06). RN hours: 0.89. Weekend total: 3.42. Nursing staff turnover: 58%.
All-time on record: 16 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-09-25 |
| 2025-06-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-07-09 |
| 2025-05-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-05-27 |
| 2025-05-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-27 |
| 2025-05-01 | Post nurse staffing information every day. | C | Health | corrected 2025-05-27 |
| 2024-10-14 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-11-16 |
| 2024-08-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-09-10 |
| 2024-03-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-03-29 |
| 2024-03-06 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | C | Health | corrected 2024-03-29 |
| 2023-03-08 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-03-30 |
| 2023-03-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-03-30 |
| 2023-03-08 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-03-30 |
| 2023-03-08 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2023-03-30 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/29/2025 |
| JORGENSEN, DAVID | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/29/2025 |
| BURNAM, SOON | Corporate Director | Individual | NOT APPLICABLE | since 04/29/2025 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| HANSON, RYAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/13/2025 |
| SMITH, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/13/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525326. Corrections: data@carerecords.org.