Nursing homes › Massachusetts › Plymouth Harborside Healthcare
19 Obery Street, Plymouth, MA 02360 · (508) 747-4790 · 101 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 338 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Next Step Healthcare, a group operating 14 facilities in 1 state. Group record: average rating 1.7/5, 1 abuse citation icon, 3 facilities on the Special Focus list, $1,240,562 in federal fines. This facility rates below its group average (1.7/5).
Total nurse staffing: 3.56 (Massachusetts median: 3.70). RN hours: 0.60. Weekend total: 3.14. Nursing staff turnover: 52%.
In the downloaded CMS dataset: 59 deficiency citations, including 3 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-08 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-06-19 |
| 2026-02-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Health | corrected 2026-03-06 |
| 2026-02-13 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2026-03-06 |
| 2026-02-13 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-03-06 |
| 2026-02-13 | Provide care or services that was trauma informed and/or culturally competent. | E | Health | corrected 2026-03-06 |
| 2026-02-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-06 |
| 2026-02-13 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2026-03-06 |
| 2026-02-13 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Health | corrected 2026-03-06 |
| 2026-02-13 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-03-06 |
| 2026-02-13 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2026-03-06 |
| 2026-02-13 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2026-03-06 |
| 2026-02-13 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-03-06 |
| 2026-02-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-06 |
| 2026-02-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-03-06 |
| 2025-12-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-12-26 |
| 2025-09-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-10-06 |
| 2025-09-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-10-06 |
| 2025-09-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-10-06 |
| 2025-08-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2025-08-22 |
| 2025-08-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-08-22 |
| 2024-10-23 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide care or services that was trauma informed and/or culturally competent. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Implement a program that monitors antibiotic use. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-11-25 |
| 2024-10-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Health | corrected 2024-11-25 |
| 2023-11-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2023-12-06 |
| 2023-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-12-06 |
| 2023-10-11 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | complaint | corrected 2023-10-21 |
| 2023-10-11 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J | complaint | corrected 2023-10-21 |
| 2023-08-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2023-10-02 |
| 2023-08-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-10-02 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-13 | Fine | $70,811 |
| 2025-09-16 | Fine | $197,977 |
| 2025-08-05 | Fine | $10,358 |
| 2023-11-14 | Fine | $11,638 |
| 2023-08-30 | Fine | $15,269 |
| 2023-08-30 | Fine | $15,347 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NEXT STEP HEALTHCARE LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 09/01/2017 |
| DELL'ANNO, DAMIAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/01/2017 |
| STEPHAN, WILLIAM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/01/2017 |
| DELL'ANNO, DAMIAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2017 |
| STEPHAN, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2017 |
| NEXT STEP HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2017 |
| NGUYEN, NINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/14/2025 |
| RATTAN, ROHIT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/08/2023 |
How to cite this page: CareRecords, “Plymouth Harborside Healthcare — compliance, penalty and ownership record” (CCN 225284), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/plymouth-harborside-healthcare-plymouth-ma/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225284. Corrections: data@carerecords.org.