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Nursing homesWest Virginia › Pocahontas Center

Pocahontas Center

5 Everett Tibbs Road, Marlinton, WV 24954 · 3047997375 · 68 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).

See all 185 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.00 (West Virginia median: 3.49). RN hours: 0.47. Weekend total: 2.58. Nursing staff turnover: 64%.

Inspection deficiencies

All-time on record: 55 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-02Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2026-03-19
2025-12-17Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. Jcomplaintcorrected 2026-01-13
2025-11-05Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. JHealthcorrected 2025-12-13
2025-11-05Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2025-12-13
2025-11-05Post nurse staffing information every day. Fcomplaintcorrected 2025-12-13
2025-11-05The resident has the right to receive notices in a format and a language he or she understands. EHealthcorrected 2025-12-13
2025-11-05Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2025-12-13
2025-11-05Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. EHealthcorrected 2025-12-13
2025-11-05Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. EHealthcorrected 2025-12-13
2025-11-05Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-12-13
2025-11-05Allow resident to participate in the development and implementation of his or her person-centered plan of care. DHealthcorrected 2025-12-13
2025-11-05Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2025-12-13
2025-11-05Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2025-12-13
2025-11-05Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-12-13
2025-11-05Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. DHealthcorrected 2025-12-13
2025-11-05Ensure each resident receives an accurate assessment. DHealthcorrected 2025-12-13
2025-11-05Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-12-13
2025-11-05Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-12-13
2025-11-05Observe each nurse aide's job performance and give regular training. Dcomplaintcorrected 2025-12-13
2025-11-05Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. DHealthcorrected 2025-12-13
2025-11-05Provide and implement an infection prevention and control program. DHealthcorrected 2025-12-13
2024-08-01Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. KHealthcorrected 2024-09-05
2024-08-01Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. FHealthcorrected 2024-09-05
2024-08-01Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. FHealthcorrected 2024-09-05
2024-08-01Observe each nurse aide's job performance and give regular training. FHealthcorrected 2024-09-05
2024-08-01Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. FHealthcorrected 2024-09-05
2024-08-01Develop and implement policies and procedures to prevent abuse, neglect, and theft. EHealthcorrected 2024-09-05
2024-08-01Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. EHealthcorrected 2024-09-05
2024-08-01Respond appropriately to all alleged violations. EHealthcorrected 2024-09-05
2024-08-01Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-09-05
2024-08-01Provide and implement an infection prevention and control program. EHealthcorrected 2024-09-05
2024-08-01Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2024-09-05
2024-08-01Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2024-09-05
2024-08-01Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2024-09-05
2024-08-01Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. DHealthcorrected 2024-09-05
2024-08-01Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2024-09-05
2024-08-01Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-09-05
2024-08-01Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-09-05
2024-08-01Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-09-05
2024-08-01Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-09-05

Federal penalties

DateTypeAmount
2025-11-05Fine$8,281
2025-11-05Fine$9,113
2024-08-01Fine$176,498

Ownership & control records (CMS filings)

NameRoleType%Since
GENESIS WV HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 04/01/2011
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS OPERATIONS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
SUN HEALTHCARE GROUP INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 02/02/2015
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 03/02/2015
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
FAULKINER, KELBYOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/01/2021
LARSON, ANTHONYOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/26/2024
MORRIS, DIANEOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/27/2023

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515183. Corrections: data@carerecords.org.