Nursing homes › Wyoming › Polaris Rehabilitation and Care Center
2700 E 12th Street, Cheyenne, WY 82001 · (307) 634-7986 · 105 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 35 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.49 (Wyoming median: 3.56). RN hours: 0.90. Weekend total: 2.98. Nursing staff turnover: 69%.
In the downloaded CMS dataset: 39 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-22 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | complaint | corrected 2026-05-15 |
| 2026-04-22 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | complaint | corrected 2026-05-15 |
| 2026-01-15 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | complaint | corrected 2026-02-11 |
| 2026-01-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2026-02-11 |
| 2026-01-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2026-02-11 |
| 2026-01-15 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | complaint | corrected 2026-02-11 |
| 2026-01-15 | Assess the resident when there is a significant change in condition | D | complaint | corrected 2026-02-11 |
| 2026-01-15 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2026-02-11 |
| 2026-01-15 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D | complaint | corrected 2026-02-11 |
| 2026-01-15 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-11 |
| 2025-11-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Past Non-Compliance |
| 2025-10-24 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | G | complaint | corrected 2025-11-21 |
| 2025-10-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2025-11-21 |
| 2025-10-24 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-11-21 |
| 2025-10-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-11-21 |
| 2025-10-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-11-21 |
| 2025-10-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-11-21 |
| 2025-10-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-11-21 |
| 2025-08-28 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2025-11-21 |
| 2025-08-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-11-21 |
| 2025-08-28 | Post nurse staffing information every day. | E | complaint | corrected 2025-09-19 |
| 2025-08-07 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2025-12-05 |
| 2025-08-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-10-23 |
| 2024-10-24 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2024-11-15 |
| 2024-10-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | complaint | corrected 2024-11-15 |
| 2024-08-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-09-19 |
| 2024-06-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2024-07-22 |
| 2024-06-26 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-07-22 |
| 2024-06-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-07-22 |
| 2024-06-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-07-22 |
| 2024-06-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-07-22 |
| 2024-06-26 | Post nurse staffing information every day. | B | Health | corrected 2024-07-22 |
| 2024-01-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-01-22 |
| 2024-01-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-12-21 |
| 2024-01-19 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-01-22 |
| 2023-06-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-07-13 |
| 2023-06-22 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2023-07-13 |
| 2023-06-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-07-13 |
| 2023-06-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-07-13 |
| Date | Type | Amount |
|---|---|---|
| 2025-08-07 | Fine | $62,647 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NORTH BIG HORN HOSPITAL DISTRICT | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2024 |
| MORRISON, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2024 |
| SIMMONS, BENJAMIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2024 |
| WINTERHOLLER, DAVID | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2024 |
| CHEYENNE OPCO LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/24/2025 |
| NORTH BIG HORN HOSPITAL DISTRICT | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/24/2025 |
| CONNELL, ERIC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/24/2025 |
| MELVIN, ERIC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2024 |
| MORRISON, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2024 |
| SIMMONS, BENJAMIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/24/2025 |
| WINTERHOLLER, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/24/2025 |
How to cite this page: CareRecords, “Polaris Rehabilitation and Care Center — compliance, penalty and ownership record” (CCN 535025), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/polaris-rehabilitation-and-care-center-cheyenne-wy/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 535025. Corrections: data@carerecords.org.