Nursing homes › Missouri › Portageville Health Care Center
290 West State Hwy 162, Portageville, MO 63873 · 5733792017 · 60 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates above its group average (1.2/5).
All-time on record: 25 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | corrected 2025-06-15 |
| 2025-05-01 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-15 |
| 2025-05-01 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-06-15 |
| 2024-06-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-07-18 |
| 2024-06-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-07-18 |
| 2024-06-05 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-07-18 |
| 2024-06-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-07-18 |
| 2024-06-05 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-07-18 |
| 2024-06-05 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-07-18 |
| 2024-06-05 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-07-18 |
| 2023-01-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-02-24 |
| 2023-01-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2023-02-24 |
| 2023-01-12 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-02-24 |
| 2023-01-12 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-02-24 |
| 2023-01-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-02-24 |
| 2023-01-12 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-02-24 |
| 2023-01-12 | Plan the resident's discharge to meet the resident's goals and needs. | D | Health | corrected 2023-02-24 |
| 2023-01-12 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2023-02-24 |
| 2023-01-12 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-02-24 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-05 | Fine | $240,603 |
| 2024-06-05 | Payment Denial | 33 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RELIANT CARE GROUP LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 12/01/2016 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 12/01/2016 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/01/2018 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2016 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2024 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2016 |
| RICE, JEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/08/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265549. Corrections: data@carerecords.org.