Nursing homes › Arkansas › Premier at the Springs
3600 Richards Road, North Little Rock, AR 72117 · 5019552108 · 132 certified beds
Per CMS filings, this facility is affiliated with The Springs Arkansas, a group operating 26 facilities in 1 states. Group record: average rating 3.5/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $122,053 in federal fines. This facility rates below its group average (3.5/5).
Total nurse staffing: 4.00 (Arkansas median: 3.92). RN hours: 0.23. Weekend total: 3.42. Nursing staff turnover: 60%.
All-time on record: 34 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-14 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2025-09-13 |
| 2025-08-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-09-13 |
| 2025-08-14 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-13 |
| 2025-08-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-09-13 |
| 2025-08-14 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-09-13 |
| 2025-08-14 | Post nurse staffing information every day. | C | Health | corrected 2025-09-13 |
| 2024-12-04 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2024-12-30 |
| 2024-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-12-30 |
| 2024-05-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-06-07 |
| 2024-05-08 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Provide enough food/fluids to maintain a resident's health. | E | complaint | corrected 2024-06-07 |
| 2024-05-08 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2024-06-07 |
| 2024-05-08 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-06-07 |
| 2024-05-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-06-07 |
| 2024-05-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-06-07 |
| 2024-05-08 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2024-06-07 |
| 2023-03-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-03-24 |
| 2023-03-03 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Assess the resident when there is a significant change in condition | E | Health | corrected 2023-03-24 |
| 2023-03-03 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2023-03-24 |
| 2023-03-03 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-03-24 |
| 2023-03-03 | Ensure staff are vaccinated for COVID-19 | B | Health | corrected 2023-03-03 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BLACK RIVER HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/31/2022 |
| HAYES, ROBIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| THESSING, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/31/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 045357. Corrections: data@carerecords.org.