Nursing homes › Pennsylvania › New Castle › Quality Life Services - New Castle
520 Friendship Street, New Castle, PA 16101 · (412) 654-7791 · 204 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 3/5; median among 652 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Quality Life Services, a group operating 10 facilities in 1 state. Group record: average rating 2.7/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $398,525 in federal fines. This facility rates above its group average (2.7/5).
Total nurse staffing: 3.43 (Pennsylvania median: 3.63). RN hours: 0.51. Weekend total: 3.19. Nursing staff turnover: 56%.
In the downloaded CMS dataset: 26 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Provide and implement an infection prevention and control program. | D | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Post nurse staffing information every day. | C | Health | Deficient, Provider has no plan of correction |
| 2026-05-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | complaint | Deficient, Provider has no plan of correction |
| 2025-12-02 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | complaint | corrected 2025-12-18 |
| 2025-05-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Health | corrected 2025-06-24 |
| 2025-05-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-06-24 |
| 2025-05-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-06-24 |
| 2025-05-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-06-24 |
| 2025-05-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-06-24 |
| 2025-05-08 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-06-24 |
| 2025-05-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-06-24 |
| 2025-05-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-06-24 |
| 2025-05-08 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-24 |
| 2024-10-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-12-12 |
| 2024-10-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-12-03 |
| 2024-06-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-07-28 |
| 2023-10-11 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-11-09 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| TACK, STEVEN | 5% Or Greater Indirect Ownership Interest | Individual | 33% | since 07/01/2024 |
| TACK-BEARDSLEY, SUSAN | 5% Or Greater Indirect Ownership Interest | Individual | 33% | since 07/01/2024 |
| ALLISON, HEATHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| MARKIVICH, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| TACK, STEVEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| TACK-BEARDSLEY, SUSAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| TACK-YUREK, MARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
How to cite this page: CareRecords, “Quality Life Services - New Castle — compliance, penalty and ownership record” (CCN 395003), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/quality-life-services-new-castle-new-castle-pa/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 395003. Corrections: data@carerecords.org.