Nursing homes › Michigan › Regency at Waterford
1901 N Telegraph Rd, Waterford, MI 48328 · 2488361000 · 150 certified beds
Per CMS filings, this facility is affiliated with Ciena Healthcare/Laurel Health Care, a group operating 82 facilities in 4 states. Group record: average rating 2.8/5, 9 abuse citation icons, 2 facilities on the Special Focus list, $2,859,157 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 4.03 (Michigan median: 3.80). RN hours: 0.82. Weekend total: 3.57. Nursing staff turnover: 48%.
All-time on record: 61 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-06-18 |
| 2026-01-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2026-02-04 |
| 2025-09-10 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-10-06 |
| 2025-05-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-06-26 |
| 2025-05-22 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2025-06-26 |
| 2025-05-22 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-06-26 |
| 2025-05-22 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Health | corrected 2025-06-26 |
| 2025-05-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Implement a program that monitors antibiotic use. | E | Health | corrected 2025-06-26 |
| 2025-05-22 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-06-26 |
| 2025-05-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-06-26 |
| 2025-05-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-06-26 |
| 2025-05-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-06-26 |
| 2025-05-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-06-26 |
| 2025-05-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-06-26 |
| 2025-05-22 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2025-06-26 |
| 2025-04-10 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-05-08 |
| 2025-04-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-08 |
| 2025-04-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | complaint | corrected 2025-05-08 |
| 2024-10-07 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | complaint | corrected 2024-11-07 |
| 2024-10-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-07 |
| 2024-10-07 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-11-07 |
| 2024-10-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-11-07 |
| 2024-06-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-07-11 |
| 2024-06-12 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-07-11 |
| 2024-06-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-07-11 |
| 2024-06-12 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Health | corrected 2024-07-11 |
| 2024-06-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2024-07-11 |
| 2024-06-12 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-07-11 |
| 2024-06-12 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-07-11 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| KHAN, ANIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2011 |
| QAZI, MOHAMMAD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2011 |
| CIENA HEALTHCARE MANAGEMENT INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2011 |
| AVERY, SCOTT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/16/2022 |
| KHAN, ANIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2011 |
| PATEL, PURVAJ | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2025 |
| QAZI, MOHAMMAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2011 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235260. Corrections: data@carerecords.org.