Nursing homes › Arizona › Resolve Harmony Center, LLC
2211 East Southern Avenue, Phoenix, AZ 85040 · 6023057134 · 115 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.42 (Arizona median: 3.76). RN hours: 0.32. Weekend total: 3.17.
All-time on record: 43 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-05-21 |
| 2026-03-13 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Health | corrected 2026-04-28 |
| 2026-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2026-04-28 |
| 2026-03-13 | Have policies on smoking. | E | Health | corrected 2026-04-28 |
| 2026-03-13 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2026-04-28 |
| 2026-03-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-04-28 |
| 2026-03-13 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-04-28 |
| 2026-03-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-04-28 |
| 2026-02-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-02-27 |
| 2025-11-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-11-29 |
| 2025-07-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2025-09-08 |
| 2025-07-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-09-08 |
| 2025-07-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-09-08 |
| 2025-07-18 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-09-08 |
| 2025-07-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2025-09-06 |
| 2025-07-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-09-06 |
| 2025-05-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-06-18 |
| 2025-01-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-01-28 |
| 2024-12-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-12-31 |
| 2024-12-13 | Post nurse staffing information every day. | E | Health | corrected 2024-12-31 |
| 2024-12-13 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-31 |
| 2024-12-13 | Implement a program that monitors antibiotic use. | E | Health | corrected 2024-12-31 |
| 2024-12-13 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2024-12-31 |
| 2024-12-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Provide or obtain dental services for each resident. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Health | corrected 2024-12-31 |
| 2024-12-13 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | D | Health | corrected 2024-12-31 |
| 2024-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-08-23 |
| 2023-02-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-05-22 |
| 2023-02-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2023-05-22 |
| 2023-02-17 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-05-22 |
| 2023-02-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-05-22 |
| 2023-02-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2023-05-22 |
| 2023-02-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2023-05-22 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DE LA TORRE, MANUEL | 5% Or Greater Direct Ownership Interest | Individual | 25% | since 03/01/2015 |
| GOLSHAN, SHAREN | 5% Or Greater Direct Ownership Interest | Individual | 38% | since 10/09/2015 |
| LEONI, SEAN | 5% Or Greater Direct Ownership Interest | Individual | 38% | since 12/01/2014 |
| DE LA TORRE, MANUEL | Corporate Director | Individual | NOT APPLICABLE | since 10/09/2014 |
| DE LA TORRE, MANUEL | Corporate Officer | Individual | NOT APPLICABLE | since 10/04/2014 |
| BROWN, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2015 |
| DE LA TORRE, MANUEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/09/2014 |
| EBEID, SADEK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2015 |
| FLAUGHER, CAROL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035205. Corrections: data@carerecords.org.